Café Attendant

Guest Services, Inc.; Washington; On-site; USD 22,000 - 25,000; Full time

Job summary

Guest Services, Inc. is seeking a Cafe Attendant to support customer service across dining facilities. You will assist in orders, food prep, cash handling, and maintaining clean, organized workstations. The role requires flexibility to rotate duties among cashier, cook, line server and general utility.

The position emphasizes strong customer service and teamwork, with cross-training across multiple kitchen and service tasks to ensure smooth daily operations.

Qualifications

• High school education preferred; diploma/G.E.D. encouraged.
• Must be able to read menus/recipes and follow directions.
• Good visual and communication skills.
• Ability to record information on production sheets.
• Knowledge of sanitation standards.
• Willing to cross-train in other areas.

Responsibilities

• Take orders from customers and prepare foods with short lead times.
• Perform food preparation tasks (sandwiches, soups, salads, breads, coffee/tea).
• Set up, restock, and break down food prep areas and equipment.
• Restock kitchen supplies and rotate food.
• Accept payments and provide receipts, refunds, or change accurately.
• Maintain a clean cash station area and manage supplies.
• May perform other duties as assigned by Shift Supervisor or Manager.

Skills

Visual communication

Record keeping

Sanitation knowledge

Cross-training

Education

High School Diploma/G.E.D. preferred

Tools

Cash register

Job description

Job Summary

The Cafe Attendant is responsible for assisting in all areas of customer service. The Cafe Attendant is involved in most aspects of day to day operations, such as inventory, sales, cash handling, sales reconciliation, line service, etc., while maintaining a high level of customer service at all times; and must be cross-trained in areas related to cashier, cook, line server, and general utility.

Compensation Amount

16.28 USD Hourly

ESSENTIAL FUNCTIONS

• Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
• Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea.
• Responsible for setting up, restocking, and breaking down of the food preparation equipment, work areas, and counters or tables.
• Restock kitchen supplies and rotate food.
• Accept payments and issue receipts, refunds, credit, or change due to customers accurately as necessary.
• Maintain clean and orderly cash station area; stock and maintain cash station area with various supplies and products.
• May be assigned to other duties as required by the Shift Supervisor or Manager(s).

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. preferred.
• Work is assigned orally and in written form; individual must be able to interpret menus and recipes, and be able to follow directions
• Good visual and communication skills
• Ability to record information to the culinary production sheets
• Knowledge of industry standards regarding sanitation
• Willing to be cross-trained in other areas of the work place

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.
• Ability to climb steps regularly.
• Withstanding temperature extremes in freezer, refrigerator walk-in and cooking areas.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• Standard commercial cooking machinery and utensils.
• Cash register

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.