Cafe Associate

Sam's Club; Surprise (AZ); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

Education program

Job summary

Sam's Club in Surprise, AZ is hiring team members to maintain knowledge of prepared food specifications and collaborate with cross‑functional teams. You will educate colleagues on tools and processes, assist members, and stay flexible to business needs across departments.

The role emphasizes safety, accurate food handling, and using handheld technology to guide decisions and improve the shopping experience. Training, teamwork, and a customer‑first mindset are essential.

Qualifications

• Must be 18 years of age or older.
• Must acknowledge completing all required trainings within a prescribed time if selected.
• Eligible for training in food safety and sanitation standards.

Responsibilities

• Be a Team Member: Maintains up‑to‑date knowledge of product specifications for prepared foods and educates others on tools and tasks.
• Be an Expert: Prepares food per item specs and plans for seasonality and future production needs.
• Be a Techie: Uses handheld technology to drive sales, orders, and product quality with the member in mind.
• Be an Owner: Stocks and rotates merchandise, ensures quality and date control, and assists members with purchasing decisions.
• Be a Talent Ambassador: Acts as a brand advocate and supports a respectful, team‑oriented work style.

Skills

Customer service

Teamwork

Adaptability

Handheld devices

Education

Food Safety Certification

Food Handler Certification

Tools

Handheld devices

POS tools

Job description

What You’ll Do

• Be a Team Member: Maintains up‑to‑date knowledge of product specifications related to prepared food merchandise; collaborates with cross‑functional teams and helps educate other associates on tools, tasks and resources; communicates effectively with the team; and is flexible to the needs of the business to work in other areas.
• Be an Expert: Prepares food according to item specifications; understands and plans future productions and mass productions; prepares for seasonality; adheres to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operates, maintains, and sanitizes equipment; and demonstrates an understanding of product and layout execution.
• Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizes handheld technology to make immediate business decisions related to production, ordering merchandise, receiving club pick‑up orders, training, and product quality with the member in mind; adapts to new tools and encourages others to use them.
• Be an Owner: Drives the performance of the area; stocks and rotates merchandise; ensures quality and date control standards; eliminates waste; provides member service by acknowledging the member and identifying member’s needs; assists members with purchasing decisions, payment types, locating merchandise, and resolving member issues and concerns.
• Be a Talent Ambassador: Acts as a brand advocate; develops, influences, and inspires others to work in a style that is respectful, supportive and team oriented; understands roadblocks and assists in training them.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; uses the Open Door Policy; and applies these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, co‑workers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks; communicates progress and information; determines and recommends ways to address improvement opportunities; and adapts to and learns from change, difficulties, and feedback.

Benefits

At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $18.00 to $26.00.

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
• Must be 18 years of age or older.

Preferred Qualifications

• Food Safety Certification., Food Service
• Food Handler Certification (Food Safety) - CertificationPrimary Location…16573 W BELL RD, SURPRISE, AZ 85374‑9892, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.