CAD PLM ADMINISTRATOR 1 - ONSITE

Daniel Defense, LLC; Black Creek (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Daniel Defense, LLC is seeking an entry-to-mid level CAD/PLM Administrator I in Georgia to support SolidWorks Design, PDM Professional, and Manage environments. You will provide frontline service desk support, perform SQL development, support system configuration, and train users.

This role forms the technical foundation of the Engineering Systems team. Qualifications include a bachelor’s degree in a related field and 2+ years with SolidWorks products, plus SQL proficiency and technical writing

Qualifications

• Bachelor’s degree in Engineering, CS, or IS, or equivalent experience.
• 2+ years supporting SolidWorks Design and PDM Professional.
• SQL programming experience (queries, joins, views, procedures).
• Experience writing technical documentation.
• Strong troubleshooting and user training abilities.
• Demonstrated ability to work in accordance with our Company Values.

Responsibilities

• Administer and support SolidWorks Design and SolidWorks PDM Professional environments.
• Assist with administration and support of the SolidWorks Manage environment.
• Perform user setup, permissions management, and license administration.
• Configure workflows, data cards, variables, and lifecycle states.
• Maintain vault structure, templates, and metadata standards.
• Assist IT with server maintenance, backups, and software upgrades.
• Develop and maintain SQL queries, stored procedures, views, and reports.
• Support Manage dashboards and reporting through SQL customization.
• Troubleshoot database performance and data integrity issues.
• Assist in data migration and cleanup initiatives.
• Respond to and resolve service desk support tickets.
• Troubleshoot CAD, vault, and workflow issues.
• Escalate complex issues appropriately.
• Maintain support documentation and resolution logs.
• Write and maintain work instructions and process documentation.
• Conduct end-user training sessions (group and 1:1).
• Assist in new user orientation for engineering systems.
• Develop basic training materials and reference guides.
• Support workflow improvements.
• Assist with change management and release process administration.
• Help maintain data governance standards.

Skills

SolidWorks Design

SQL programming

Technical documentation

Troubleshooting

User training

Company values

Education

Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field

Tools

SolidWorks Design

SolidWorks PDM Professional

SolidWorks Manage

Microsoft SQL Server

Job description

CAD / PLM Administrator I

Department: Design Engineering; Division: Engineering Systems

Daniel Defense engineers and manufactures the world’s finest weapon systems and accessories. Our mission to Honor God and Defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting.

The CAD / PLM Administrator I is an entry-to-mid level systems administrator responsible for supporting SolidWorks Design, SolidWorks PDM Professional, and SolidWorks Manage environments. This role provides frontline service desk support, performs SQL development, supports system configuration, writes work instructions, and conducts user training. This role serves as the technical foundation of the Engineering Systems team and requires strong SQL programming capability.

Essential Functions

• Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.
• Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment.
• Provides adequate support, training and development to team members to continuously improve Safety, 6S, Quality, Delivery and Productivity.
• Other responsibilities as deemed appropriate or necessary by management.

System Administration

• Administer and support SolidWorks Design and SolidWorks PDM Professional environments.
• Assist with administration and support of the SolidWorks Manage environment.
• Perform user setup, permissions management, and license administration.
• Configure workflows, data cards, variables, and lifecycle states.
• Maintain vault structure, templates, and metadata standards.
• Assist IT with server maintenance, backups, and software upgrades.

SQL & Database Development (Required)

• Develop and maintain SQL queries, stored procedures, views, and reports.
• Support Manage dashboards and reporting through SQL customization.
• Troubleshoot database performance and data integrity issues.
• Assist in data migration and cleanup initiatives.

User Support & Service Desk

• Respond to and resolve service desk support tickets.
• Troubleshoot CAD, vault, and workflow issues.
• Escalate complex issues appropriately.
• Maintain support documentation and resolution logs.

Documentation & Training

• Write and maintain work instructions and process documentation.
• Conduct end-user training sessions (group and 1:1).
• Assist in new user orientation for engineering systems.
• Develop basic training materials and reference guides.

Process Support

• Support workflow improvements.
• Assist with change management and release process administration.
• Help maintain data governance standards.

Required Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field preferred, or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job.
• 2+ years supporting SolidWorks Design and SolidWorks PDM Professional.
• SQL programming experience (queries, joins, views, stored procedures).
• Experience writing technical documentation.
• Strong troubleshooting skills.
• Ability to conduct user training sessions.
• Demonstrated ability to work in accordance with our Company Values.

Preferred Qualifications

• Experience with SolidWorks Manage.
• Microsoft SQL Server administration exposure.
• SolidWorks Design Associate (CSWA).
• SolidWorks PDM Associate (CSWA-PDM).

Physical Requirements

• Must be able to lift and carry awkward items weighing up to 50 pounds.
• Requires intermittent standing, walking, sitting and bending throughout the workday.
• Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.
• Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.

Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug-Free Workplace".

Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment – Daniel Defense is an at-will employer.