CAC/PKI Registration Authority - Fort Eisenhower

General Dynamics Information Technology; Augusta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

General Dynamics Information Technology seeks a PKI Registration Authority to support Army PKI operations at Fort Eisenhower, GA. You will process token issuance, manage certificates, and maintain PKI documentation, logs, and audits.

You'll collaborate with 700+ Trusted Agents across commands, provide helpdesk style support, and prepare metrics for leadership. A BS + 5+ years IT experience and active Secret clearance are required; Security+ CE is mandatory.

Qualifications

• Active Secret clearance required.
• BS degree and 5+ years IT experience, preferably with DoD PKI.
• 3+ years IT service/helpdesk experience.
• Security+ CE certification required.

Responsibilities

• Provide Registration Authority support for PKI operations.
• Manage NEATS and SIPR PKI tokens and related admin tasks.
• Maintain PKI records and daily logs as required.
• Coordinate with 700+ Trusted Agents and various commands for token issuance.
• Prepare data for weekly, monthly, quarterly reporting.

Skills

Active Secret clearance

PKI knowledge

IT helpdesk experience

Analytical skills

Education

BS in Information Technology or related field

Tools

SharePoint

PKI tokens management

NIPR/SIPR token handling

Job description

***Relocation assistance will not be offered for this position

Transform technology into opportunity as a PKI Registration Authority (RA) at GDIT. Support critical operations while shaping what's next for your Information Technology career.
The Fort Eisenhower, Gerorgia PKI RA section is a fast-paced work environment and serves as the an Army PKI Enterprise help desk, providing professional and courteous support to customers located throughout the supported region.

MEANINGFUL WORK AND PERSONAL IMPACT

As a PKI Registration Authority (RA), the work you'll do at GDIT will be impactful to the mission of the USHQDA at Fort Huachuca, AZ:

• You will provide Registration Authority support to the Fort Eisenhower, Georgia , NETCOM PKI operations. Support development and updating of plans and procedures as required in support of USHQDA PKI initiatives. Support of PKI tools in all network environments which provides PKI procedures to ensure successful execution.

• Provide PKI token and certificate support for the Army Networks as an RA for both NIPR and SIPR requirements.

• Manage production and issuance NEATS and SIPR PKI Tokens using appropriate applications and peripherals provided by the Government; Provide general administrative support to the execution of PKI logistics activities (i.e. controlled distribution of NIPR ALT and SIPR tokens).

• Maintain support for creation and removal of Trusted Agents (TA); Assist in the execution TA and end user PKI training; Serve as Liaison between the HQDA NETCOM, Area of Responsibility (AOR) Army TAs for the resolution of user certificate issues.

• Utilize the central repository of PKI records specified by the Government, to include records required to establish the validity of a signature and the proper operation of the PKI as specified in the Department of War (Dow) PKI Certificate Policy; maintain a daily physical logbook consisting of all RA certificate activities as specified in the DoW LRA/RA Certificate Practice Statements (CPS)/NSS Registration Practice Statement (RPS), and Department of the Army Pamphlet (DA PAM) 25-2-13.

• Perform metric collection and reporting on selected activities directed by the Government. Shall maintain a daily log of user assistance calls, NIPR and SIPR token and Alternate token certificate issuance, revocations and other miscellaneous RA tasks, to be incorporated into a monthly status report.

• Prepare and analyze data provided to the contract leadership and PKI Task Lead for weekly, monthly, and quarterly reporting.

• Perform operational beta testing new tokens versions and PKI applications and systems for certificate issuance and token reuse capabilities.

• Maintain and update required PKI documentation and templates for various certificate issuance, revocation, and key recover actions in appropriate existing or future SharePoint lists/databases.

• Resolve customer issues related to PKI certificate use through basic PKI troubleshooting.

• Coordinate and communicate PKI token/certificate issuance operations with over 700 Trusted Agents, dozens of commands throughout the US Army, Joint Services, and various regional commands throughout the AOR for NIPR and SIPR Token Issuance,

• Support, plan, and prepare for full annual compliance audit tasks and checks.

WHAT YOU'LL NEED TO SUCCEED

Bring your technical expertise along with a drive for innovation to GDIT. Our PKI Registration Authority must have:

• Required Security Clearance Level: Active Secret clearance

• Required Experience: BS and 5+ years of experience working in Information Technology, this should preferably include experience working with DoW Public Key Infrastructure certificates; Preferably 3+ years of experience on an IT service helpdesk. (willl consider other combinations of experience and education)

• Required Certifications: Security+ CE

• Work Location: Fort Eisenhower, Georgia

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in cyber at GDIT and you'll find endless opportunities to grow alongside colleagues who share your focus on defending and protecting what matters.