Cable Installation Technician

Dev; Grand Rapids (MI); Presencial; USD 21.309 - 30.350; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Guaranteed promotion after 6 months

Performance incentives

Paid training and time off

401(K) with company match

Tuition reimbursement

Descripción de la vacante

A leading telecommunications provider is seeking a Field Technician in Grand Rapids, Michigan, to deliver TV and Smart Home solutions. You will educate customers and ensure excellent service while working in diverse conditions, including outdoor environments. The role provides opportunities for performance-based promotions and a range of benefits, including medical insurance and paid training. Ideal candidates will possess strong customer rapport-building skills and a valid driver's license.

Formación

• Customer service orientation and ability to engage with clients.
• Willingness to work outdoors and under various weather conditions.
• Compliance with safety standards while driving and working.

Responsabilidades

• Deliver and install TV and Smart Home solutions in customers' homes.
• Consult homeowners on smart home possibilities and provide outstanding customer experience.
• Ensure safety and efficiency while using tools and equipment.

Conocimientos

Aptitude to build rapport quickly

Ability to work at heights

Ability to lift over 70 lbs

Valid driver's license

Descripción del empleo

Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: DISH

Job Description

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row.

Job Duties and Responsibilities

What’s in it for you?

• Guaranteed promotion after 6 months with a $1.00 per hour pay increase!
• Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year!
• Paid training, paid time off & paid holidays
• 4-day work week with opportunities to work overtime
• Medical, Dental, Vision and Life Insurance packages and Health Savings Account
• Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans
• 401(K) with company match & Employee stock purchasing program (ESPP)
• Tuition Reimbursement
• DISH-supplied van, tools, and uniforms

Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What will you be doing?

As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.

Skills, Experience and Requirements

All technicians must have:

• Aptitude to build rapport quickly. We want you to have a great time servicing our clients.
• Ability to work at heights, including ladders up to 40 feet, and in all weather conditions.
• Ability to lift over 70 lbs.
• A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard.
• Travel may be required.

Salary Range

Compensation: $18.75/Hour

Compensation and Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre‑employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.