Cabin Lead

ABM Industries; Charlotte (NC); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries is seeking a Lead Aircraft Cabin Agent to head a cabin cleaning team and perform cleaning and security search functions on designated aircraft in compliance with policies and standards. Must have leadership experience and in janitorial work; weekend availability required.

Training provided. The role includes directing, and hands-on cleaning of aircraft interiors, ensuring provisioning of safety cards, linens, headsets, and other supplies.

Qualifications

• Ability to communicate effectively in English.
• Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.
• Fluency in English is essential for effective customer communication.
• Previous leadership, airport, housekeeping and/or service-related experience preferred.

Responsibilities

• Distribute a cleaning schedule to cabin team members and allocate agents to work designated aircraft zones.
• Maintain and distribute all cabin cleaning supplies and tools to team members.
• Monitor and direct agents to perform duties according to Standard Operating Procedures.
• Direct and perform cleaning of aircraft interiors within timeframes, including crew rest & bunk areas, lavatories, galleys, and cabin area.
• Provisioning to ensure correct safety cards, linens, and headsets are properly provided.

Skills

Leadership experience

English communication

Customer service experience

Job description

Job Description

MUST HAVE PREVIOUS LEADERSHIP EXPERIENCE. The Lead Aircraft Cabin Agent is responsible for leading a cabin cleaning team in the performance of all cleaning and security search functions on designated aircraft according to Company, Client, and Regulatory policies, specifications and standards. Must have previous leadership experience and also janitorial. Must be able to work weekends. Training Provided.

Job Description

MUST HAVE PREVIOUS LEADERSHIP EXPERIENCE. The Lead Aircraft Cabin Agent is responsible for leading a cabin cleaning team in the performance of all cleaning and security search functions on designated aircraft according to Company, Client, and Regulatory policies, specifications and standards. Must have previous leadership experience and also janitorial. Must be able to work weekends. Training Provided.

Responsible for not only directing, but also cleaning aircraft interiors including crew rest and bunk areas, lavatories, galleys and cabin area. The Lead Aircraft Cabin Agent will also be responsible for provisioning by ensuring the correct safety card is placed in each seat-back and the linens and headsets are properly provisioned.

Benefits

• Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

Responsibilities

• Responsible for distributing a cleaning schedule to cabin team members and allocating agents to work designated aircraft zones.
• Responsible for maintaining and distributing all cabin cleaning supplies and tools to team members.
• Monitor and direct agents to perform duties according to Standard Operating Procedures.
• Responsible for not only directing, but also cleaning aircraft interiors within appropriate timeframes, including:
• Crew rest & bunk areas
• Lavatories
• Galleys
• Cabin Area
• Provisioning
• The correct safety card is placed in each seatback.
• seatbacks and life vest pouches, if applicable.
• Linens & headsets are properly provisioned.
• Security Searches

Qualifications

Ability to communicate effectively in the English language., Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.

• Employee must comply with the Company’s uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times.
• Fluency in English is essential for effective customer communication and for understanding and adhering to company policies and procedures.
• Previous leadership, airport, housekeeping and/or service-related experience preferred.

Required

• Must be 18 years of age or older
• A high school diploma, GED, or college degree is not required

Preferred

• 1 year of similar work experience
• 1 year of customer service experience
• 1 year of lead or supervisory experience
• Valid Driver’s license

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.