CA Donor Center Technician 1

Octapharma Plasma, Inc.; Clovis (CA); On-site; USD 2,445,000 - 3,237,000; Full time

Benefits offered by this job

Formal training

Health insurance

Dental insurance

Vision insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company holidays

Personal time

Job summary

Octapharma Plasma, Inc. in California is hiring for a role that ensures donor eligibility, plasma collection, and product processing while maintaining compliance with regulatory standards. You will support donor experience, operate plasmapheresis equipment, and handle sample processing per SOPs.

The position requires high school diploma, basic computer skills, and willingness to work varied shifts. Training is provided, with competitive benefits and opportunities for growth.

Qualifications

• Compliance with state and federal regulations.
• Donor confidentiality and strong customer service.
• Ability to perform donor health assessments and vitals.
• Basic computer skills and data entry.
• Willingness to work day/evening shifts, including weekends.

Responsibilities

• Ensure compliance with FDA, OSHA, CLIA, GMP standards.
• Maintain donor satisfaction and confidentiality.
• Perform donor eligibility assessments and vitals.
• Set up and operate automated plasmapheresis equipment.
• Process plasma and manage samples per SOPs.
• Monitor temperatures and equipment; document variances.
• Keep donor center clean and safe; manage waste.
• Maintain quality control and records.
• Oversee product safety and donor safety.
• Troubleshoot equipment and perform QC checks.
• Perform other duties as assigned.

Skills

Customer service

Communication

English proficiency

Bilingual Spanish

Attention to detail

Regulatory knowledge

Education

High school diploma or GED

Job description

Job Summary

This role is responsible for determining donor eligibility, plasma collection, and product processing while maintaining compliance.

This Is What You’ll Do

• Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Minimum Requirements

• High school diploma or equivalent (GED).
• Three (3) months’ experience in clerical or customer service position preferred.

Required Certifications, Licenses, And Registrations

• Specific certification or licensing based on State requirements.

Knowledge, Skills, And Abilities

• Basic computer knowledge and skills.
• Ability to speak, read, write (legibly and accurately), and understand English.
• Bilingual in Spanish preferred (location specific).
• Strong customer service, organizational, and communication skills.
• Ability to read, follow, and interpret regulations, instructions, and manuals.
• Ability to understand verbal instructions.
• Ability to read numbers on screening equipment and perform basic mathematical calculations.

Physical Requirements

• Ability to utilize all required and appropriate PPE (Personal Protective Equipment).
• Ability to sit or stand for extended periods.
• Ability to tug, lift, and pull up to thirty-five (35) pounds.
• Ability to bend, stoop, or kneel.
• Occupational exposure to blood-borne pathogens.
• Ability to view video display terminal less than 18” away from face for extended periods of time.
• Ability to enter an environment with a temperature of -40C or colder according to Standard Operating Procedures.
• Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
• Ability to use assistive devices if needed for mobility or communication.
• Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis and be punctual.
• Ability to use a computer and other office equipment.
• Ability to communicate effectively, both verbally and in writing.
• Ability to focus and concentrate on tasks for extended periods.
• Ability to navigate the office environment safely, including stairs and elevators (if applicable).
• Ability to travel up to 20% via airplane and vehicle (if applicable).

Do Satisfying Work. Earn Real Rewards And Benefits

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

Pay Transparency

The expected base pay for this position at hiring is $17.75-$23.50-$29.38. Please note this wage range reflects what Octapharma Plasma expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.

Our Benefits

Octapharma Plasma offers the following benefits for this full-time position:

• Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage
• Company-provided basic life insurance and Short- and Long-Term Disability
• The option to participate in Octapharma Plasma’s 401(k) Savings Plan
• 15 days of Paid Time Off (PTO) and paid observed holidays as designated by the Company

We expect the application window to close within 60 days from the posting date.