C2-Meat Service

El Rio Grande Latin Market; Mesquite (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

El Rio Grande Latin Market in Texas is seeking a Meat department team member to ensure product quality, manage back stock, and assist customers with knowledge of meat cuts and cooking methods.

The role requires reading and following safety rules, effective written and verbal communication, and teamwork. Bilingual English/Spanish is highly preferred; there is a focus on maintaining department standards and safety compliance.

Qualifications

• Minimum 2 years in a Meat customer service role required.
• High school diploma/GED required or equivalent work experience
• College coursework preferred
• Must be 18 years of age
• Ability to read and interpret safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Bilingual (English and Spanish) highly preferred
• Work well with others in a team oriented environment and coach/lead diverse teams
• Knowledge of principles and processes for providing customer services

Responsibilities

• Oversee the quality of products sold to customers and assure that quality standards conform to state regulations and Company expectations.
• Organize, upkeep, and maintain back stock in good order and easily accessible.
• Understand and recognize the different parts of meat products and cooking techniques.
• Package, weigh and price Meat department merchandise.
• Maintain overall department appearance and replenish display cases.
• Follow established Weights and Measures procedures (tares) mandated by the state.
• Suggest Company products and services to customers.
• Operate equipment and machinery such as baler, forklift, etc. based on operational needs.
• Other duties common to the Meat department may be assigned by the supervisor as needed.

Skills

Meat customer service

Bilingual English/Spanish

Reading safety rules

Writing reports

Public speaking

Team collaboration

Customer service knowledge

Problem solving

Education

High school diploma

College coursework preferred

Tools

Forklift operation

Baler operation

Job description

Description

• Oversee the quality of products sold to customers and assure that quality standards conform to state regulations and Company expectations.
• Organize, upkeep, and maintain back stock in good order and easily accessible.
• Understand and recognize the different parts of meat products sold to customers, and the different techniques that can be used to cook the products.
• Package, weigh and price Meat department merchandise.
• Maintain overall department appearance and replenish display cases.
• Follow established Weights and Measures procedures (tares) mandated by the state.
• Suggest Company products and services to customers.
• Operate equipment and machinery such as baler, forklift, etc. based on operational needs.
• Other duties common to the Meat department may be assigned by the supervisor as needed.

Skills/Qualifications:

• Minimum of 2 years in a Meat customer service role required.
• High school diploma/GED required or equivalent work experience
• College coursework preferred
• Must be 18 years of age
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Bilingual (English and Spanish) highly preferred
• Work well with others in a team oriented environment where one willingly takes on additional tasks with a positive attitude to help out the team/department.
• Knowledge of principles and processes for providing customer services - this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Strong interpersonal skills with an ability to coach and lead diverse work teams to achieve performance, quality, cost, and service goals

Physical Requirements:

• Requires regular attendance and/or physical presence at the job
• Fast paced, high volume, detail oriented work environment
• Exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals
• The noise level in the work environment is usually moderate
• Occasionally requires the ability to move, lift, carry, pull or push heavy objects or materials.
• Lift up to 50 pounds unassisted.
• Requires extensive use of hands
• Reach above and below shoulder height, constant walking, standing in one place for long periods of time, bending, stooping, lifting, etc.
• Work in hot and cold environments.
• Follow company health and safety rules and wear protective equipment when and where applicable.
• Safely use food handling and sanitation chemicals and equipment to maintain department cleanliness standards and local, State and Federal agencies regulations and requirements.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.