C12 Shift Manager I

HMSHost; Fort Snelling Unorganized Territory (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Tuition reimbursement

Job summary

HMSHost in Fort Snelling Unorganized Territory is seeking a Manager I to assist in managing restaurant operations. The role involves supervising staff, ensuring compliance with operational standards, and maintaining restaurant cleanliness and safety.

This position requires a minimum of 2 years in food and beverage service and a supervisory experience of at least 6 months. Candidates should possess strong communication and organizational skills. HMSHost offers various benefits, including health insurance and paid time off.

Qualifications

• Minimum of 2 years food and beverage experience required.
• Must have at least 6 months supervisory or lead experience in a restaurant.
• Ability to read and comprehend instructions and converse with customers.

Responsibilities

• Assist Branch management in executing restaurant management operations.
• Supervise daily activities of restaurant associates.
• Participate in the interview process and make recommendations on hiring.

Skills

Food and beverage experience

Cash handling

Customer service

Supervisory experience

Communication skills

Organizational skills

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Purpose

The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.

Essential Functions

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit.
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered.
• Actively ensures all associates take all mandated rest breaks and meal periods.
• Ensures display areas are appropriately clean, stocked, and visually appealing.
• Ensures all equipment is in good working order.
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times.
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM.
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety.
• Places orders for individual units, receives goods, processes invoices.
• Ensures that the company has most current contact information for all associates working in the restaurant.
• Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards.
• The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position.
• The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.
• The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and some closing shifts to monitor restaurant associates’ work activities during these different days and times.
• Requires a minimum of 2 years food and beverage, cash handling, and customer service experience.
• Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.

Reporting Relationship and Other Important Information

The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location. The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position.

Minimum Qualifications, Knowledge, Skills, and Work Environment

Requires a minimum of 2 years food and beverage, cash handling, and customer service experience; requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen; requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers; knowledge of applicable federal, state, and local sanitary, safety, and health standards, including HACCP protocols; ability to work shifts during varied operating hours; ability to maintain cleanliness, equipment, and cash security; ability to oversee associate performance and scheduling; strong communication and organizational skills.

Additional Information

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Source: HMSHost