C-STORE/STORE LEADER

Kroger Great Lakes Distribution Center; Colorado Springs (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Tuition reimbursement

Associate discounts

Job summary

Kroger Great Lakes Distribution Center is seeking a Fuel Center supervisor to lead operations, ensure safety and regulatory compliance, and deliver outstanding customer service at the Fuel Center.

The role involves managing staff, planning schedules, monitoring inventory and expenses, and coordinating with store management to execute business plans. Strong communication and safety focus are essential for success.

Qualifications

• High school diploma or equivalent is required.
• Basic math skills and ability to handle stressful situations are needed.
• Fuel experience preferred.
• Second language abilities (speaking/reading/writing) are a plus.

Responsibilities

• Promote trust and respect among associates by communicating information.
• Establish performance goals for department and empower associates to meet targets.
• Develop adequate scheduling to meet customer needs.
• Train and develop associates and participate in performance appraisals.
• Follow safety procedures and ensure compliance with laws and guidelines.
• Prepare and answer customer questions at the Fuel Center.

Skills

Basic math skills

Ability to handle stressful situations

Fuel experience

Second language: speaking, reading and

Education

High school diploma or equivalent

Job description

Job Description

Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean, friendly, properly merchandised, and compliant environment that encourages our customers to return. Direct, support and supervise all functions, duties and activities for the Fuel department in order to achieve established goals and ensure quality standards are met. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates by communicating company, department and job specific information
• Establish performance goals for department and empower associates to meet or exceed targets
• Develop adequate scheduling to meet customer needs
• Train and develop associates with job performance and participate in the performance appraisal process
• Adhere to all local, state and federal laws, and company guidelines including restricted sale items such as tobacco
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold at the Fuel Center, and assisting them with issues at the Fuel stations
• Partner with store management to create and implement a department business plan to achieve desired result
• Share knowledge of upcoming specials with department associates
• Monitor and control expenses for the department
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
• Plan, organize and supervise the inventory process; Maintain awareness of inventory/stocking conditions; note any discrepancies
• Responsible for fuel delivery and documentation of fuel inventory
• Follow opening and closing procedures for Fuel center
• Perform cashier functions including, opening/closing register, ringing sales, completing tender transactions, till maintenance and money drops according to company policy
• Promote safety by reinforcing programs, complying with safety procedures and reporting unsafe conditions to management
• Maintain state, local and company compliance reports and logs
• Complete incident and security reports
• Maintain spill kits, clean-up spills and submit Fuel Spill Report on fuel website
• Maintain knowledge of emergency plans numbers and procedures
• Notify management of customer or employee accidents
• Maintain security of kiosk, coolers, merchandising equipment, dispensers, and fuel tanks according to company policy
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud
• Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair
• Stock and inventory merchandise in kiosks
• Responsible for cleaning and maintaining the kiosk and all equipment related to the fuel center
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or equivalent
• Basic math skills
• Ability to handle stressful situations
• Fuel experience
• Second language: speaking, reading and/or writing

Job Info

• Job Identification 169964
• Job Category Store Operations

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.