C-Store Assistant Store Manager Trainee - 456

terribleherbst; Phoenix (AZ); On-site; USD 19,000 - 30,000; Full time

Job summary

Terrible Herbst is seeking an Assistant Manager Trainee to oversee store operations and customer service at our Phoenix location. The role includes managing gas pumps and merchandise, controlling expenses, and guiding staff to meet profitability targets.

Responsibilities include maintaining stock, ensuring compliance with policies, handling cash with accuracy, and preparing daily reports. Flexibility for shifts and district travel is required as we support multiple locations.

Qualifications

• Must be 21+ years of age and eligible to work in the United States.
• Excellent customer service and communication skills.
• Ability to stand long periods and lift up to 45 lbs.
• Proficient with Microsoft Office and basic computer functions.
• Reliable transportation required.

Responsibilities

• Provide outstanding customer service in a fast paced store.
• Control shrink, expenses, and schedule employees per guidance.
• Maintain merchandise stock levels and shelf signage.
• Ensure policies are followed and staff certifications are current.
• Manage cash handling and operate POS systems accurately.
• Prepare daily activity reports and fuel surveys.
• Cover shifts and travel to other district locations as needed.

Skills

Customer service

English proficiency

Cash handling

Team management

Tools

POS systems

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

LOCATION : 2302 Northern Ave, Phoenix, AZ 85021

POSITION OVERVIEW

The Assistant Manager Trainee is responsible for establishing and maintaining Customer Service and is accountable for the operation of the c-store including gas pumps, ensuring maximum sales and profitability through merchandise, inventory, employee management, and managing operating costs and shrink.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Ensure that each customer receives outstanding service by providing a customer friendly environment, maintaining superior standards of operations.
• Control shrink, expenses, and schedule employees per guideline set by management.
• Ensure appropriate merchandise stock levels, all perishables are within selling dates, and the selling floor is adequately stocked, along with appropriate signage.
• Ensure employees are in compliance with all policies and procedures and that they are trained properly and periodically check to make sure that all employees and equipment certifications are current as required by state, federal, and company policies.
• Ensure all money handling is conducted per company procedures and that they are fully trained to handle POS and other store equipment to minimize errors and cashier's shortage.
• Maintain Company standards to ensure we meet or exceed Terrible Herbst Operational Excellence Programs.
• Prepare Daily Activity Reports accurately and in timely manner.
• Prepare and complete the daily fuel survey.
• Continually evaluate and manage employee issues and their performances.
• Cover open shifts as designated by the C-Store Manager.
• Travel to other district locations to support district staffing needs.
• Be available to work any shift required to meet store demands, and be on-call to cover sick calls.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be 21+ years of age, proof of eligibility to work in the United States
• Must be able to communicate with customers, work in a busy environment
• Stand for long periods of time, ability to bend, stoop and lift up to 45lbs
• Excellent communication skills both verbal and written
• Computer proficient in Microsoft Office
• Must have reliable transportation

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

• Must be able to obtain a Non- Gaming card
• Must obtain Gaming Registration with the Nevada Gaming Control Board
• Valid Health Card
• Valid Alcohol Awareness Card

LANGUAGE SKILLS

• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in in English may also be required .

REASONING ABILITY

• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The role involves handling sensitive and confidential information, requiring a high level of integrity and discretion.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing for long periods of time
• The ability to list up to 45 lbs.
• The ability to stand, stoop, lift, wipe, reach and type without assistance from others.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!