C-Store Assistant Store Manager Trainee - 375

Terrible's Casino Carlin; Las Vegas (NV); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Terrible Herbst in Las Vegas, NV is seeking an Assistant Manager Trainee to drive customer service and oversee c-store operations, including gas pumps, inventory, and cost management. You will lead staff, manage schedules, and ensure compliance with policies across the location.

The role requires strong communication, reliability, and operational discipline, with opportunities to advance within a growing company known for customer focus and performance excellence.

Qualifications

• Must be 21+ years of age and eligible to work in the United States.
• Ability to communicate with customers in a busy environment.
• Stand for long periods and lift up to 45 lbs.
• Excellent verbal and written communication skills.
• Computer proficient in Microsoft Office.
• Must have reliable transportation.

Responsibilities

• Ensure each customer receives outstanding service and a customer-friendly environment.
• Control shrink, expenses, and schedule employees per guidelines.
• Maintain merchandise stock levels and ensure perishables have valid dates.
• Ensure compliance with policies and certify employees and equipment as required.
• Handle money and train staff to operate POS and store equipment accurately.
• Maintain standards to meet Terrible Herbst Operational Excellence Programs.
• Prepare Daily Activity Reports and the daily fuel survey.
• Support district staffing needs by traveling to other locations and covering shifts.

Skills

Customer service

Communication

Microsoft Office

Physical stamina

Tools

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Location: 3201 W Tropicana Ave, Las Vegas, NV 89103

POSITION OVERVIEW

The Assistant Manager Trainee is responsible for establishing and maintaining Customer Service and is accountable for the operation of the c-store including gas pumps, ensuring maximum sales and profitability through merchandise, inventory, employee management, and managing operating costs and shrink.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure that each customer receives outstanding service by providing a customer friendly environment, maintaining superior standards of operations.
• Control shrink, expenses, and schedule employees per guideline set by management.
• Ensure appropriate merchandise stock levels, all perishables are within selling dates, and the selling floor is adequately stocked, along with appropriate signage.
• Ensure employees are in compliance with all policies and procedures and that they are trained properly and periodically check to make sure that all employees and equipment certifications are current as required by state, federal, and company policies.
• Ensure all money handling is conducted per company procedures and that they are fully trained to handle POS and other store equipment to minimize errors and cashier’s shortage.
• Maintain Company standards to ensure we meet or exceed Terrible Herbst Operational Excellence Programs.
• Prepare Daily Activity Reports accurately and in timely manner.
• Prepare and complete the daily fuel survey.
• Continually evaluate and manage employee issues and their performances.
• Cover open shifts as designated by the C-Store Manager.
• Travel to other district locations to support district staffing needs.
• Be available to work any shift required to meet store demands, and be on-call to cover sick calls.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be 21+ years of age, proof of eligibility to work in the United States
• Must be able to communicate with customers, work in a busy environment
• Stand for long periods of time, ability to bend, stoop and lift up to 45lbs
• Excellent communication skills both verbal and written
• Computer proficient in Microsoft Office
• Must have reliable transportation

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must be able to qualify for licenses and permits required by federal, state and local regulations.

• Must obtain a Non- Gaming card
• Must obtain Gaming Registration with the Nevada Gaming Control Board
• Valid Health Card
• Valid Alcohol Awareness Card

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The role involves handling sensitive and confidential information, requiring a high level of integrity and discretion.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standing for long periods of time The ability to list up to 45 lbs. The ability to stand, stoop, lift, wipe, reach and type without assistance from others.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Terrible's has grown dramatically over the last 70+ years, but our customer service remains the same. Our employees are dedicated to maintaining the highest level of customer satisfaction at every location. Our employees are trained thoroughly and updated with new information regularly. Product knowledge, quick, efficient service, and a friendly smile are trademarks of our stations. In an ever-changing world, its nice to know some things will never change.