C.L.U.B Customer Service - Seasonal Associate

Bass Pro Shops; Short Pump (VA); On-site; USD 1,929,000 - 2,307,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidaysPaid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Short Pump, VA is seeking a Seasonal Events Associate to support store events and short-term assignments throughout the year. You will help customers with purchases, promote CLUB Membership, VOC, and in-store pickup while assisting with event execution.

The role emphasizes friendly, professional communication, ability to work in a busy environment with families, and adherence to safety standards. This is a part-time, seasonal opportunity with employee discounts.

Qualifications

• High School education or equivalent.
• Ability to calculate figures such as discounts and make change.
• Ability to perform data entry and analyze reports.

Responsibilities

• Assist customers in making buying decisions and promote programs (CLUB Membership, VOC, In-Store Pick-up).
• Support seasonal events and in-house outdoor skills workshops.
• Maintain a clean, safe work area and pleasant shopping experience.
• Participate in store events and ensure excellent customer service.

Skills

Customer service

Cash handling

Data entry

Communication

Teamwork

Education

High School diploma

Job description

'Tis the Season for Hiring!

Are you looking for a fun seasonal position with the opportunity to extra money for the holidays AND enjoy our Outfitter discount?

POSITION SUMMARY

The Seasonal Events Associate performs duties associated with store events, participates in “short term” assignments and seasonal events to support the store as needed throughout the year.

ESSENTIAL FUNCTIONS

• Support a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis and promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up
• Establish and maintain effective working relationships with Management, coworkers, children and customers.
• Assist with the execution of seasonal events.
• Facilitate "in-house" outdoor skills workshops.
• Participate in Store “events” as scheduled.
• Keep work area clean, neat and safe at all times.
• All other duties as assigned

EXPERIENCE/QUALIFICATIONS

• High School education or equivalent experience

KNOWLEDGE, SKILLS, AND ABILITY

• Ability to calculate figures such as discounts and make change to customers
• Ability to perform data entry, analyze reports and ledgers
• Ability to communicate in a friendly and professional manner to our customers and other Associates
• Good Customer Service skills
• Ability to function in a noisy and hectic environment, with children and parents

TRAVEL REQUIREMENTS

• N/A

PHYSICAL REQUIREMENTS

• Constantly stand and/or walk during shift
• Constantly communicate with others to exchange information
• Occasionally ascend or descend ladders, stairs, ramps, etc
• Constantly communicate with others to exchange information
• Occasionally repeat motions that may include the wrists, hands and/or fingers.
• Occasionally work in low or high temperatures
• Occasionally work in outdoor elements such as precipitation and wind.
• Occasionally work in noisy environments
• Light work that may occasionally require lifting or moving objects weighing up to 100 pounds (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Starting Pay Rate: $14.00 - $16.75

Part Time Benefits Summary

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidaysPaid vacation
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].