Buyer/Customer Service Rep

Vallen; United States; Hybrid; USD 37,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K with discretionary company match

Paid Time Off and Holidays

Tuition Reimbursement Program

Employee Discounts

Job summary

Vallen in Uniondale, NY is seeking a Buyer to join a collaborative team in a hybrid work setting. You will purchase products, goods and materials to meet supply needs, price, quality and delivery standards while supporting our expanding procurement processes.

The role emphasizes vendor management, order placement, expediting where needed, and delivering cost savings. You will work with ERP and inventory systems, review forecasts, and communicate status to customers, contributing to continuous

Qualifications

• Excellent customer service.
• Proficiency with ERP/Inventory Management applications.
• Strong attention to detail and accuracy.
• Self-starter with the ability to work independently.
• Strong verbal and written communication skills.
• Proficiency with MS-Office products.
• Bachelor’s degree preferred.
• 1+ years of experience in Procurement preferred.

Responsibilities

• Procure products and materials to meet demand and supplier standards.
• Review inventory forecasts and replenishment recommendations.
• Expedite or de-expedite orders for on-time delivery.
• Place purchase requisitions and vendor orders.
• Evaluate vendors and items for quality, price, and delivery.
• Monitor supplier performance and coordinate returns.
• Communicate order status to customers.
• Maintain supplier relationships and resolve AP conformance issues.
• Identify cost-saving opportunities.
• Prepare customer KPI data.

Skills

Customer service

ERP software

Inventory management

Attention to detail

Independence

MS Office

Communication skills

Education

High school diploma or equivalent

Bachelor’s degree in Business/Finance or related field

Tools

ERP/Inventory Management systems

MS Office

Job description

Join our exciting & dedicated team in Uniondale, NY as a Buyer. This opportunity offers a hybrid work environment, career development opportunities, and the chance to make an impact as we continue to grow and evolve our processes.

You’ll be part of a collaborative team in a professional environment with convenient on-site amenities. If you’re looking for a role where you can build your skills, contribute ideas, and grow with the organization, this is a great opportunity to do it.

Position Summary:

In this position, you will be responsible for providing exceptional service by purchasing products, goods, and materials (stock and/or non-stock, or stock buy) that meet the organization’s standards of price, quality, timing, and reliability of supply.

Essential Job Duties and Responsibilities:

• Perform procurement activities to ensure the customer’s current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Vallen’s purchasing strategies.
• Review and approve assigned inventory forecasts produced by Vallen’s inventory management or other Enterprise Resource Planning application.
• Review and approve daily replenishment recommendations produced by Vallen’s inventory management or other Enterprise Resource Planning application.
• Assess existing orders to determine action for expediting or de-expediting for optimal delivery.
• Place purchase requisitions and vendor purchase orders.
• Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer’s quality, pricing, and delivery standards.
• Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.
• Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate other liquidation activities as required.
• Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers.
• Communicate with vendors to resolve problems with timeliness and product quality.
• Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.
• Research and resolve account payables nonconformance with suppliers.
• Identify opportunities for and document customer cost savings.
• Produce customer KPI measurement data.
• Follow all Vallen and customer Standard Operating Procedures.
• Adhere to LEAN operating practices; ensure worksite is professional, clean and neat always.
• Perform other duties as assigned.

Qualifications

• Excellent customer service.
• Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications.
• Mathematical aptitude for basic calculations.
• Self-starter with the ability to work independently.
• Strong attention to detail and accuracy.
• Demonstrated strong attention to detail, organizational and execution skills.
• Proficiency with MS-Office products.
• Strong verbal and written communication skills.
• High school diploma or equivalent.
• Bachelor’s degree in a related field (e.g., Business, Finance, etc.) preferred.
• 1+ years of experience in the field of Procurement preferred

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• Long periods of time working on a computer and performing repetitive key-boarding activities.
• Work may be in a manufacturing environment and could have exposure to dirt, smoke, heat, cold, etc.
• Safety protection may be required while in the customer’s facility (hand, foot, and eye or other as dictated by the customer’s safety protocols).
• Overtime hours may be required with little advanced notice.
• While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee may be required to occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, ability to adjust focus, and may require the ability to distinguish color.

Target Pay Range:

$27.00-$29.00

Vallen Benefits

• Medical, Dental & Vision Insurance for Single, Employee + Spouse or Children & Family Coverage
• 401K with discretionary company match of $.50 on the $1.00 up to 6% of pay - (US positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short Term & Long Term Disability Benefits and Parental Leave (and any leave required under federal, state and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation & Sick Days) - 80-160 hours of vacation time based on seniority, accrued each month and pro-rated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays) - 8 Scheduled Holidays plus 2 Floating Holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety Shoe and Safety Glasses reimbursement (based on position)
• Employee Discounts through BenefitHub
• Advancement Opportunities

Vallen complies with all minimum wage laws

We accept applications on an ongoing basis.

Pay Transparency:

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to “Pay Transparency Law”; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.