Busser/Runner

PopStroke Entertainment Group; Austin (TX); On-site; USD 16,531 - 24,796; Part time

Job summary

PopStroke Entertainment Group in Austin, Texas, is seeking a dedicated team member to support restaurant and bar operations. Responsibilities include providing excellent guest service, assisting with the PopStroke mobile ordering app, and maintaining cleanliness in all areas. Previous experience in a high-volume restaurant environment and strong communication skills are required. This role involves working both indoors and outdoors, and candidates must be available on weekends and holidays.

Qualifications

• Previous restaurant experience in a high-volume environment.
• Strong work ethic and willingness to work as part of a team.
• Must be available to work weekends and holidays.
• Excellent communication and guest service skills.

Responsibilities

• Support the restaurant and bar operations.
• Assist guests with PopStroke mobile ordering app.
• Run food orders from the kitchen to tables ensuring great customer service.
• Ensure cleanliness of all restaurant areas and restock service stations.
• Provide friendly and attentive service to guests.

Skills

Restaurant experience

Teamwork

Communication skills

Customer service skills

Job description

Pay rate: $Hourly + tips

Role type: non-exempt

Responsibilities

• Support the restaurant and bar operations.
• Clear, clean, and reset tables, refill beverages, and polish silverware.
• Assist guests with PopStroke mobile ordering app.
• Run food orders from the kitchen to the appropriate tables in a timely manner, ensuring great customer service, accuracy and presentation standards are met.
• Accurately utilize technology to efficiently complete food pick up and drop off service.
• Ensure cleanliness of all restaurant areas, including the gaming area and restrooms. Restock service stations and restrooms.
• Assist with opening and closing procedures by cleaning and/or stacking chairs and tables, sweeping floors, setting up outdoor furniture and removing trash.
• Provide friendly and attentive service to guests, responding promptly to requests.
• Uphold safety and sanitation principles at all times.
• Collaborate with other team members to ensure efficient and seamless service.
• Work in both an indoor and outdoor environment.
• Other duties as assigned.

Qualifications

• Previous restaurant experience in a high-volume environment.
• Strong work ethic and willingness to work as part of a team.
• Must be available to work weekends and holidays.
• Excellent communication and guest service skills.

Physical Requirements

• Must be able to stand, walk, bend, crouch, kneel and reach for long periods of time.
• Must be able to lift, carry, push and pull up to 30 lbs.
• Must be able to lift and carry heavy trays and multiple plates from the kitchen to tables.
• Must be able to safely use a ladder.

PopStroke is an Equal Opportunity Employer.