Busser/Food Runner

Highgate; New Orleans (LA); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan (employer match

Paid Holidays

Paid Vacation

Paid Sick Leave

Employee Assistance Program (EAP)

Tuition Reimbursement

Jury Duty/Personal Leave

Job summary

Highgate is seeking a Busser/Food Runner for The Westin New Orleans lobby bar and restaurant. You will support servers, maintain clean tables, and help deliver beverages and meals to guests with a focus on thoughtful hospitality.

The position requires a High School diploma or equivalent, flexible hours, and the ability to stand for long periods and lift up to 100 pounds as needed. Located at the Westin New Orleans, this full-time hourly role offers benefits and a dynamic team environment.

Qualifications

• High School diploma or equivalent; hotel/related field preferred.
• Flexible schedule and long hours sometimes required.
• Heavy work capacity; lift up to 100 pounds occasionally.
• Ability to stand during entire shift.

Responsibilities

• Keep work areas clean and stocked for each meal period.
• Keep tables clean and properly set per property standards.
• Break down trays of soiled dishes and linen in the dish room area.
• Assist servers by delivering and refilling beverages and pre-bussing tables.
• Complete daily opening and closing duties and side-work checklist.
• Provide service to guests in waiter's absence as needed.
• Maintain beverage levels at tables to keep glasses full.
• Run food from kitchen.

Skills

Guest services

Customer service

Stand/walk long shifts

Hospitality

Education

High School diploma or equivalent

Job description

Requisition ID

2026-82648

Category

Food and Beverage

Position

Busser/Food Runner

Pay Class

Full Time

Compensation Type: Hourly

Location

US-LA-New Orleans

Property

Westin New Orleans

Job Description

We are searching for a Busser/Food Runner for our lobby bar and restaurant! Are you passionate about food, beverage and hospitality? Then please let us hear from you! We are assembling a team of Food and Beverage professionals who love providing our guests with an unforgettable experience! Through knowledge, passion and professionalism we look to extend our brand of thoughtful hospitality to all that come through our door! The Westin New Orleans

Location Description

Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend.

Overview

The Bus Person is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The Bus Person must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen.

Responsibilities

• Keep all work areas clean and properly stocked according to the current meal period.
• Keep all tables cleaned and properly set according to property specific standards.
• Break down trays of soiled dishes and linen in the dish room area according to established standards.
• Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
• Complete daily opening and closing duties and cleaning according to established side-work checklist.
• Provide service to guests in waiter's absence as needed.
• Maintain beverage levels in glasses/cups on table at least full at all times. (coffee, tea, soda, lemonade, and water).
• Run food from kitchen.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Benefits

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Please click here for additional benefit details for the states of Washington, Colorado, and California.

Posting Date

This job opening was posted on 09/15/26 and will remain open for at least 75 days.