Busser-Food Runner

Cooper's Hawk Winery and Restaurants; Lansing (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

50% Dining & Carryout Discount

40% Retail Wine Discount

401(k) Retirement Plan

Health Insurance

Paid Time Off

Employee Assistance Program

Job summary

Cooper’s Hawk Winery and Restaurants is seeking friendly Bussers and Food Runners in Lansing, MI. You will keep the dining area clean, run food, reset tables, and support service to ensure a seamless guest experience.

Applicants should be at least 18, with restaurant or hospitality exposure, strong teamwork, and English reading/writing skills. Weekend and holiday availability is required, and we offer comprehensive benefits and competitive pay.

Qualifications

• At least 18 years of age.
• Experience in restaurants or hospitality preferred.
• Ability to stand for long periods and lift up to 40 pounds.
• Availability to work weekends and holidays.
• Ability to read, write, and understand English.

Responsibilities

• Reset tables and bar tops quickly so every guest starts fresh.
• Assist with running food, clearing dishes, and supporting the flow of service.
• Pre-bus tables as necessary.
• Stock and maintain clean glassware, silverware, and dishware.
• Greet guests with energy and keep a sharp eye on what they need.
• Assist with carryout orders and help create a positive first and last impression.

Skills

Hospitality experience

Customer service

Teamwork

English literacy

Job description

At Cooper’s Hawk, our Bussers and Food Runners help create memorable guest moments by keeping our restaurant clean, organized, and full of energy. From running food to resetting tables, you will be part of the team that keeps the experience moving smoothly. Every shift is an opportunity to deliver uncompromising hospitality through attention to detail, teamwork, and care for every guest and every dish.

What You’ll Get

• Incredible Discounts:
• 50% Dining and Carryout
• 40% Retail Wine
• 20% Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• Company Matching 401(k) Retirement Savings Plan
• Flexible Spending Accounts- Health and Dependent Care
• Health Savings Account
• Basic Life and AD&D Insurance
• Voluntary Short-Term Disability
• Highly Competitive Pay plus Team Member Incentives & Rewards
• Pay Access before Pay Day
• Flexible Schedules
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling.
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Employee Referral Bonus Program
• Wine and Culinary Education
• Career GrowthFlight Plan
• Team Member Rewards, Tenure Recognition and Referral Bonuses

How You Will Succeed

Show Up Ready: Come Prepared, stay sharp, and start strong.

• Arrive ready to create a clean and welcoming restaurant space
• Follow daily checklists and prep your area for a smooth shift

Own What You See

Take Responsibility, jump in, and do what needs to be done.

• Reset tables and bar tops quickly so every guest starts fresh
• Assist with running food, clearing dishes, and supporting the flow of service
• Pre-bus tables as necessary
• Stock and maintain clean glassware, silverware, and dishware.

Stay in Sync

Communicate often, move with your team, and keep service flowing.

• Communicate with Hosts, Servers, and Bartenders to keep the dining room moving
• Help the team stay stocked and ready through each shift

Make It Personal

Be genuine, listen well, and tailor each experience.

• Greet guests with energy and keep a sharp eye on what they need
• Assist with carryout orders and help create a positive first and last impression

Add a Touch

Go beyond the expected to create memorable moments.

• Help with restocking, light cleaning, and little details that make a big difference
• Support the overall guest experience in every area of the restaurant

What You Will Bring

• At least 18 years of age
• Experience in restaurants or hospitality preferred
• A positive attitude and a passion for people, food, and service
• Ability to stay active and engaged in a fast paced environment
• Strong teamwork and communication skills
• Ability to stand for long periods and lift up to 40 pounds
• Availability to work weekends and holidays
• Ability to read, write, and understand English

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.