Busser/Dishwasher - GCM

Ghirardelli Chocolate Company; United States; On-site; USD 23,000 - 32,000; Full time

Job summary

Lindt & Sprüngli Group is seeking a dedicated team member to join our restaurant and retail environment, delivering exceptional guest service and maintaining a clean, efficient dishroom. You will uphold food safety standards, assist with product knowledge, and contribute to a superior guest experience in a vibrant, international setting.

Starting pay is $20.35 per hour. We value professionalism, teamwork, and the ability to thrive in a dynamic environment where guest satisfaction is a priority.

Qualifications

• Strong oral and written communication skills.
• Ability to work with little or no supervision.
• Ability to work with a diverse work team and meet adversity with professionalism.
• Ability to manage time effectively.
• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service.
• Ability to operate a dishwashing machine.

Responsibilities

• Provide exceptional Guest service
• Maintain dishroom to Company Standards of cleanliness, arrangement, and display
• Maintain detailed knowledge of all products, pricing, and Company History
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Follow Food Safety guidelines and maintain all table tops, serve ware, dish equipment, laundry equipment, floors and trash receptacles in a clean and sanitary condition
• Maintain the stockroom in a clean and orderly fashion
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down dishroom Clean glassware, spoons, pots, and other service items in a timely fashion
• Keep knowledge level current of all fountain products and their required preparation
• Perform “Semi-Table Service" function as part of overall Guest Satisfaction
• Empty trash cans and make trash runs, maintain the trash storage area
• Launder dirty uniforms, towels, and other items as needed to ensure plentiful, clean supply

Skills

Oral communication

Written communication

Supervisory-free operation

Time management

Customer service

Dishwashing machine operation

Education

Must be 18 years old

High school diploma preferred

Job description

WHO WE ARE At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.

Job Summary

Ghirardelli’s employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America’s #1 premium chocolate company.

Scope of Responsibilities

• Provide exceptional Guest service
• Maintain dishroom to Company Standards of cleanliness, arrangement, and display
• Maintain detailed knowledge of all products, pricing, and Company History
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Follow Food Safety guidelines and maintain all table tops, serve ware, dish equipment, laundry equipment, floors and trash receptacles in a clean and sanitary condition
• Maintain the stockroom in a clean and orderly fashion
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down dishroom Clean glassware, spoons, pots, and other service items in a timely fashion
• Keep knowledge level current of all fountain products and their required preparation
• Perform “Semi-Table Service" function as part of overall Guest Satisfaction
• Empty trash cans and make trash runs, maintain the trash storage area
• Launder dirty uniforms, towels, and other items as needed to ensure plentiful, clean supply

Specific Knowledge and Skills:

• Strong oral and written communication skills
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
• Ability to operate a dishwashing machine

Education and Work Experience:

• Must be 18 years old
• High school diploma preferred

Starting Pay: $20.35

Specific Knowledge and Skills:

• Strong oral and written communication skills
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
• Ability to operate a dishwashing machine

Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.