Busser - Cathedrale New York

Tao Group Hospitality; New York (NY); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) Retirement Program withEmployer

Life and Disability Insurance Plans

Ancillary Insurance Plans

Employee Assistance Program

Fertility & Family Forming Support and

Pet Insurance

Employee Discounts

TAO Savings Marketplace

Time off and much more!

Job summary

Tao Group Hospitality in New York is hiring a Busser to support servers and cocktail staff, reset tables quickly, and maintain a clean, welcoming dining area. You will interact with guests and team members in a polite, professional manner, helping ensure smooth service and guest satisfaction.

Training is provided in-venue, and previous hospitality or bussing experience is preferred. The position requires lifting up to 75 lbs, standing for long periods, and evening/weekend availability.

Qualifications

• Previous hospitality experience preferred.
• Previous Busser experience preferred.
• Previous experience in a high-volume restaurant/nightclub/lounge.

Responsibilities

• Anticipate and accommodate the needs of the guests.
• Maintain the general cleanliness and orderliness of the tables and surrounding area including floor.
• Communicate guest needs to Front-of-House and Heart-of-House staff, servers, managers, and chefs.
• Deliver, fill, and re-fill water as requested by guests and/or directed by servers.
• Clear and reset tables, and clean table area, including banquettes, during service.
• Assist in maintaining guest satisfaction through active participation in service.
• Assist with opening/closing procedures and side-work as directed by management.
• Mark tables for upcoming courses when available.

Skills

Hospitality experience

Busser experience

Teamwork

Job description

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage

• 401(k) Retirement Program with Employer Match

• Life and Disability Insurance Plans

• Ancillary Insurance Plans

• Employee Assistance Program

• Fertility & Family Forming Support and Resources

• Pet Insurance

• Employee Discounts

• TAO Savings Marketplace

• Time off and much more!

Assists Servers & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate the needs of the guests

• Maintain the general cleanliness and orderliness of the tables and surrounding area including floor

• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs

• Deliver, fill, and re-fill water, as requested by guests and/or directed by servers

• Clears and resets tables, and cleans table area, including banquettes, during service

• Helps ensure guest satisfaction through active participation in service

• Maintain general cleanliness of stations and the entire venue

• Complies with Department of Health and company sanitation standards

• Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:

• Responsible for making sure all tables and chairs/banquettes are clean and free of debris

• Sets tables with proper settings

• Wipes down chairs, tables, and banquettes

• Stocks side-stations with prescribed supplies

• Completes opening duties as assigned or directed

• Completes closing duties as assigned or directed

• Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts)

• Reports all breakage, and damage of equipment or furniture immediately to management

• Attends and participates in daily pre-service meetings

• Attends and participates in any training sessions or departmental meetings

• Learn by listening, observing other team members, and sharing knowledge while leading by example

• Portrays a positive and professional attitude

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

• Works as part of a team and provides help and support to all fellow team members

• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue Busser training

EDUCATION/WORKING KNOWLEDGE:

• Previous hospitality experience preferred
• Previous Busser experience preferred
• Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment