Busser

Andretti Indoor Karting & Games; The Colony (TX); On-site; USD 20,664 - 24,796; Part time

Job summary

Andretti Indoor Karting & Games is seeking a friendly, enthusiastic Busser to join our guest-focused team in a fast-paced family entertainment setting. The role supports dining operations, stocking, cleaning, and resetting tables while providing an exciting, high-energy atmosphere for guests.

The ideal candidate enjoys interaction with guests, can work a varied schedule including weekends, and is capable of lifting up to 15 lbs. Experience in hospitality is a plus.

Qualifications

• High School Diploma or equivalent required.
• Desire to be pleasant, upbeat and sociable throughout the workday.
• Ability to work a varied schedule including days, nights, holidays and weekends.

Responsibilities

• Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency.
• Assist with stocking and side work; maintain organized work area.
• Clean and reset tables; follow safety and sanitation guidelines.
• Observe guest safety and assist with guest recovery; work as a team with other departments.
• Attend required meetings and training sessions; comply with uniform guidelines.

Skills

Pleasant, upbeat personality

Excellent guest service

Team player

Education

High School Diploma or equivalent

Tools

POS system

Job description

We're always looking for bright, talented and outgoing people.

An Andretti Associate is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional Guest service. All positions are responsible for assisting guests in various areas and in many capacities, listening to requests in a friendly manner, while following Andretti Indoor Karting and Games high standards of quality to ensure Guest satisfaction.

• ANTICIPATES AND RESPONDS TO GUESTS IN A FRIENDLY AND POSITIVE MANNER WITH A SENSE OF URGENCY.
• ASSISTS WITH GUEST RECOVERY AND NOTIFIES MANAGER TO ENSURE POSITIVE EXPERIENCES.
• COMMUNICATES CLEARLY AND PROFESSIONALLY WHILE INTERACTING ENTHUSIASTICALLY WITH GUESTS AND FELLOW CO-WORKERS.
• WORKS AS A TEAM PLAYER IN MEETING GUEST NEEDS, AND ACTIVELY CONTRIBUTES TO THE EFFORTS OF OTHER DEPARTMENTS.
• ATTENDS ALL REQUIRED DEPARTMENT AND COMPANY MEETINGS AND TRAINING SESSIONS.
• KNOWLEDGEABLE OF FACILITY EMERGENCY PROCEDURES.
• PERFORMS OPENING, RUNNING, AND CLOSING DEPARTMENT DUTIES AS ASSIGNED.

1+ year prior guest service experience required preferably in a hospitality, restaurant or entertainment setting. Excellent verbal communication skills needed. Attention to detail, Guest focused and the ability to perform job duties in a fast paced and amplified (loud) environment. Work days, nights, holidays and/or weekends as required. Ability to use a point of sale system and other electronic equipment as needed. The physical demands described here are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical abilities include:

• PERFORMS FUNCTIONS WHICH REQUIRE ORGANIZATION, BENDING, REACHING, TURNING, LIFTING, CLIMBING AND STOCKING UP TO 30LBS
• SOME POSITIONS REQUIRE WORKING IN EXTREME TEMPERATURES
• WALK OR STAND FOR LONG PERIODS OF TIME
• DESIRE AND ABILITY TO SMILE THROUGHOUT SHIFT

Andretti Indoor Karting & Games is seeking a Busser to join the team!

Experience with family entertainment centers is great, but not necessary – Apply now!

We offer top-tier pay, 401k with a company match, and opportunities to grow and show your talent!

POSITION SUMMARY

An Andretti Busser is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

KEY RESPONSIBILITIES

• Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency.
• Assist with stocking plates, napkins, silverware, glasses etc. and perform side work.
• Maintain an organized work area and proactively clean and reset tables.
• Properly dispose of broken glassware.
• Follow proper safety and sanitation guidelines in accordance with local health regulations.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with Guest recovery and notify manager to ensure positive Guest experiences.
• Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
• Work as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
• Attend all required department and company meetings and training sessions.
• Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures.
• Be aware and knowledgeable of facility emergency procedures.
• Perform Opening, Running and Closing department duties as assigned.
• Follow proper uniform guidelines according to Andretti Indoor Karting & Games.
• Display excellent verbal and nonverbal communication skills.
• Show an eagerness to learn new skills.

SKILLS & REQUIREMENTS

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

PHYSICAL REQUIREMENTS

• Walk or stand for extended periods of time.
• Must be able to lift up to 15 lbs on a regular and continuing basis.
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
• The ability to communicate quickly and accurately.
• The work environment may include bright, dim or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Be able to understand, follow and maintain safety standards at all times.