Busser

Out West Restaurant Group; Palm Desert (CA); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Growth opportunities

Flexible schedule

EAP program

Largest franchisee

Job summary

Out West Restaurant Group invites you to join our Outback Steakhouse team in California. This hourly, non-exempt role contributes to an exceptional guest experience, supporting bussing, cleaning, and table maintenance while promoting menu knowledge and upselling opportunities.

We offer comprehensive benefits for eligible employees, a flexible schedule, growth opportunities, and a strong team culture within the largest Outback franchisee in the U.S.

Qualifications

• Ability to lift up to 30 lbs.
• Work in hot and cold environments.
• Stand for up to 8 hours per shift.
• Frequent bending, reaching, kneeling, squatting.
• California beverage service certification required or during training (within 60 days).

Responsibilities

• Bussing, cleaning, and resetting tables to maintain smooth guest flow.
• Knowledge of menu and ability to recommend and upsell items.
• Answer phones promptly and direct calls as applicable.
• Support all areas of the restaurant as needed; WOW guests.
• Commitment to safe food handling, cleanliness, sanitation standards and safety procedures.

Skills

Customer service

Teamwork

Upselling

Job description

This is an Hourly and Non-Exempt position.

Join for the Fun, Stay for the Career!

Come join the Outback family as an Outbacker where you will make memorable first and last impressions with all our customers. You will support our commitment to bringing the best of who we are to deliver perfectly tailored service to each and every guest. As an Outbacker, you’ll help to provide each customer with an AUS-SOME dining experience in the restaurant, that makes each guest’s day better.

BENEFITS:

• Comprehensive health insurance (medical, dental, vision) for employees eligible under ACA measurement rules.
• Employees accrue and may use paid sick leave in accordance with California law and applicable local city or county ordinances.

EXTRAS:

• Growth Opportunities! Shift Leader program with extensive on the job training.
• Hospitable culture that recognizes hard work, effort, perseverance and leadership.
• Closed Thanksgiving & Christmas Day to spend the day with family & friends.
• Flexible Schedule.
• Company sponsored Employee Assistance Program.
• We are the largest franchisee of Outback Steakhouse.
• Plenty of future possibilities to advance in your career!

RESPONSIBILITIES:

• You’ll be a team player responsible for bussing, cleaning, and properly resetting tables, as well as addressing any cleanliness or service needs in public areas, to keep the guest experience running smoothly.
• You will have a general knowledge of our food and drink menu and be able to recommend and upsell products.
• Will answer the phones in a prompt and professional manner and direct calls as applicable.
• Demonstrates teamwork by supporting all areas of the restaurant as business needs arise. Ensuring every opportunity to WOW our guests is fulfilled. Teamwork is essential and expected of all Outbackers.
• Committed to safe food handling, cleanliness, sanitation standards and all safety procedures during the shift.

REQUIREMENTS:

• Ability to lift, carry or move up to 30 lbs.
• Able to work in hot and cold environments.
• Ability to walk and stand for extended periods of time, up to 8 hours per shift.
• Frequent bending, reaching, kneeling, squatting and stooping.
• Manual dexterity to handle glassware, utensils and technology systems.
• Ability to move quickly in a fast-paced environment.
• Visual ability to include distance, close, color, depth and peripheral. Also, the ability to adjust focus as needed. The role involves working in areas with low or dim lighting.
• Ability to perform essential functions of the job with or without reasonable accommodation.
• For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date).

The Company provides reasonable accommodation as required by law and does not retaliate against employees for exercising their rights under California law, including protected leave, disability accommodations, or wage and hour rights.

The Company is committed to pay equality and fully complies with the California Equal Pay Act.

The Company complies with all applicable California wage and hour laws, including minimum wage, overtime, meal periods, rest breaks, reporting time pay, and split shift pay.

All newly hiredemployees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view theE-VerifyParticipation and Right to Work poster athttps://www.outwestrg.com/e-verify

California applicants have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) outlined in our applicant privacy notice along with our data practices.

This posting does not create a contract of employment. Employment with the company is at-will and may be terminated at any time by either party, with or without cause or notice, subject to applicable law.

ABOUT US:

We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse in the United States. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun , and we are proud to do things uniquely and strive to positively impact the lives of our people we call “Outbackers”. We believe if you treat people “Just Right” then success is sure to follow. It’s a culture of respect and camaraderie that breeds enthusiasm. We start by indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability.

Out West Restaurant Group is an equal opportunity employer.We do not discriminate based on race, color, religion, sex, national origin, age disability, or any other protected status. All employment decisions at Outback are based on business needs, job requirements and individual qualifications without regard to any characteristics protected by both federaland state laws.

We are committed to fairness, respect, and opportunity for all employees.

Monitor 200 Award: Ranked in Top 50 Franchisees in the U.S., 4 years in a row.

International Franchise Association’s Franchisee of the Year: Award 2022, for Exemplifying Excellence in Local Community Service.

Proud contributor to non-profit organizations, California Care and CORE. Both organizations do incredible work, providing essential support to restaurant employees and their families during challenging times.

We are continually seeking great talent, and applications are accepted on an ongoing basis.