Busser

Panda Restaurant Group Inc; Ontario (CA); On-site; USD 23,281 - 27,414; Part time

Benefits offered by this job

Flexible schedules

Free meals while working

Medical, Vision, Dental insurance for full-time associates

401K with company match

Vacation and sick leave

Job summary

Panda Restaurant Group Inc in Ontario, CA, is looking for a busser to assist in providing exceptional service to guests. Responsibilities include clearing tables, serving water and tea, and ensuring a clean dining environment.

The ideal candidate should have strong communication skills, the ability to work in a fast-paced environment, and maintain high service quality. Flexible schedules and various benefits including free meals and medical insurance for full-time associates are part of the offer.

Qualifications

• Ability to stand for long periods and perform various physical tasks.
• Effective communication skills for a dynamic environment.
• Ability to manage conflicts and difficult situations.

Responsibilities

• Clear and reset tables to company standards.
• Assist servers in serving and refilling drinks.
• Maintain cleanliness of dining and restroom areas.

Skills

Customer service

Attention to detail

Team collaboration

Job description

Summary of Job Scope and Expectations

The busser plays a critical role in assisting servers in providing exceptional service to guests. Responsibilities include clearing and resetting tables, refilling water, serving tea, and restocking clean plates, silverware, and glassware. The busser ensures guests feel welcome, provides timely table turnover, and maintains service quality.

Essential Functions

• Clear and reset tables according to specifications of Panda standards. Follow Company procedures & standards for setting tables, i.e. placement of silverware, condiments, etc.
• Prepare & serve ice‑water and hot tea to guests as soon as the party is seated.
• Assist servers in serving guests’ orders as needed.
• Remove plates and silverware from table as guests are finished. Maintain proper table manner; be gentle when serving guests.
• Notify server when bringing coffee or other beverages to tables to ensure proper charges.
• Assist servers with monitoring tables for guest satisfaction, quality, and additional service.
• Inform server of any potential guest issues.
• Set up work stations, ensuring that all server supplies, including ice bins, are replenished and ready for peak periods.
• Ensure that all table linen, silverware, and glassware are clean and in good condition; replace as needed and alert management to any damage. Work diligently to avoid breakage and loss.
• Make sure that server station and dining room area are kept clean and free of debris at all times; clean up spills promptly for guests anywhere in the dining room.
• Maintain restroom cleanliness and restock when necessary. Maintain dining room and building cleanliness by performing light janitorial duties.
• Complete all opening, ongoing, and closing side work.
• Maintain constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons). Report all safety incidents to manager.
• Acts with responsibility toward all company property, supplies, and equipment.

How We Reward You

• Flexible schedules
• Great pay
• Free meals while working at Panda
• Medical, Vision, Dental, Voluntary Short‑Term Disability, Cancer Income Protection insurance for full‑time associates
• Health Care and Dependent Care Flexible Spending accounts
• 401K with company match
• Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
• Associate discounts for many brands
• Referral bonus for eligible associates
• Opportunity to give back to your community
• Hands‑on paid training to prepare you for success
• On‑Going Career & Leadership Development
• Opportunities for growth into management positions
• Pre‑Tax Dependent Care Flexible Spending Account
• Please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf for details.

ADA Statement

While performing duties, counter areas are often hot with steam from the steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast‑paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

You’re Wanted Here

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to [e-mail].

Pay Range

$16.9 per hour – $19.9 per hour. Individual pay is determined using various factors, including work location and experience.