Busser

Out West Restaurant Group Career Center; Colorado Springs (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid sick leave

HFWA leave

PHE leave

Growth opportunities

Meal discounts

Employee Assistance Program

Largest franchisee of Outback Steakhou

Job summary

Out West Restaurant Group is hiring a Host/Server Assistant to welcome guests, seat them, and support dining service in a fast-paced environment. You will be the first and last impression for guests, ensuring a warm, friendly experience while upselling menu items when appropriate.

Benefits include comprehensive health insurance, paid sick leave, HFWA/PHE leave, meal discounts, growth opportunities, and a strong hospitable culture. The role emphasizes teamwork and guest satisfaction.

Qualifications

• Excellent guest service and communication.
• Ability to multitask in a fast-paced dining environment.
• Strong teamwork and supportive attitude.

Responsibilities

• Greets guests and seats them with a smile.
• Coordinates wait times and seating with urgency.
• Assists servers and bussing to maintain smooth dining flow.
• Answers the phone in a prompt, professional manner.
• Provides menu knowledge and upsell recommendations.
• Maintains cleanliness and safety in service areas.

Skills

Customer service

Hospitality

Teamwork

Upselling

Job description

HOST/SERVER ASSISTANT

Compensation:

-$15.16-$15.16. Tip eligibility.

-Per the Colorado Constitution, this employer claims tip credit per Colorado standards.

Join for the Fun, Stay for the Career!

Come join the Outback family as an Outbacker, where you will make memorable first and last impressions with all our customers. You will support our commitment to bringing the best of who we are to deliver perfectly tailored service to each and every guest. As an Outbacker Assistant, you’ll help to provide each customer with an AUS-SOME dining experience in the restaurant, that makes each guest’s day better.

BENEFITS:

• Comprehensive health insurance (medical, dental, vision) for employees eligible under ACA measurement rules.

• Accrued Paid Sick Leave: up to 48 hours of paid sick leave per year, required under the Healthy, Families and Workplaces Act (HFWA). This benefit is for use of a variety of health- and safety-purposes, which employees “earn” at a rate of 1 hour of leave for every 30 hours worked.

• Public Health Emergency (PHE) Leave: up to 80 hours of PHE-related leave when a PHE is declared.

EXTRAS:

• Growth Opportunities! Shift Leader program with extensive on the job training.

• Hospitable culture that recognizes hard work, effort, perseverance and leadership.

• Closed Thanksgiving & Christmas Day to spend the day with family & friends.

• Flexible Schedule.

• Meal discounts.

• Company sponsored Employee Assistance Program.

• We are the largest franchisee of Outback Steakhouse.

• Plenty of future possibilities to advance in your career!

RESPONSIBILITIES:

• Makes memorable first and last impressions with a smile.

• Greets incoming and departing Guests in a welcoming manner. Seats guests in the dining and bar areas, while ensuring a smooth handoff to service staff.

• Coordinates wait, and seats Guests with a sense of urgency.

• Always smiles and has genuine conversations with Guests.

• Demonstrates teamwork by supporting all areas of the restaurant as business needs arise. Teamwork is essential and expected of all Outbackers.

• Commitment to food safety, cleanliness, job safety and sanitation standards.

• Busses tables, delivers food and supports the dining room, while ensuring every opportunity to WOW our guests is fulfilled. Teamwork is essential and expected of all Outbackers.

• Will have a general knowledge of the food and drink menu and be able to recommend and upsell products.

• Answers the phone in a prompt and professional manner and directs calls.

• Leads the lobby experience for each Guest, following Outback hospitality standards.

• As a Servers Assistant, you will be assisting guests and supporting Servers by serving food and beverages, clearing and resetting tables, and ensuring a clean, welcoming dining environment.

REQUIREMENTS:

• Ability to lift, carry or move up to 30 lbs.

• Able to work in hot and cold environments.

• Ability to walk and stand for extended periods of time, up to 8 hours per shift.

• Frequent bending, reaching, kneeling, squatting and stooping.

• Manual dexterity to handle glassware, utensils and technology systems.

• Ability to move quickly in a fast-paced environment.

• Visual ability to include distance, close, color, depth and peripheral. Also, the ability to adjust focus as needed. The role involves working in areas with low or dim lighting.

• Ability to perform essential functions of the job with or without reasonable accommodation.

Out West provides reasonable accommodations to qualify individuals with disabilities. If you need assistance during the application process, please contact us.

All newly hiredemployees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view theE-VerifyParticipation and Right to Work poster at https://www.outwestrg.com/e-verify

ABOUT US:

We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse in the United States. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun and we are proud to do things uniquely and strive to positively impact the lives of our people we call “Outbackers”. We believe if you treat people “Just Right” then success is sure to follow. It’s a culture of respect and camaraderie that breeds enthusiasm. We start with indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability.

Out West Restaurant Group is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age disability, or any other protected status. All employment decisions at Outback are based on business needs, job requirements and individual qualifications without regard to any characteristic protected by both federaland state laws.

We are committed to fairness, respect and opportunity for all employees.

Monitor 200 Award-Ranked in Top 50 Franchisees in the U.S., 4 years in a row.

International Franchise Association’s Franchisee of the YearAward 2022, for Exemplifying Excellence in Local Community Service.

Proud contributor to non-profit organizations,California CareandCORE. Both organizations do incredible work, providing essential support to restaurant employees and their families during challenging times.

There is no fixed deadline for applying for this position.