Busser

The Oakville Grill & Cellar; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Medical Insurance

Dental & Vision Insurance

Life Insurance

Domestic Partner Benefits

401(k)

Job summary

The Oakville Grill & Cellar in Chicago’s Fulton Market neighborhood is hiring Bussers to support the service team and enhance the guest experience. You’ll help with table service, maintain cleanliness, and support bar/FOH duties as directed.

We value teamwork, attentiveness, and the ability to multitask during busy shifts. Benefits include healthcare options, retirement plans, and paid vacation as part of our caring team culture.

Responsibilities

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Get along well with others and be a team player
• Other duties will be assigned as needed

Skills

Teamwork

Customer service

Communication

Job description

We’re hiring people to join our team as BUSSERS!

A Few of Our Busser Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

The Oakville Grill & Cellar brings the vibes of California wine country to Chicago’s Fulton Market neighborhood. This restaurant is a collaboration between Executive Chef Tim Havidic and Wine Director Richard Hanauer, Partner at RPM Restaurants. The menu focuses on simply prepared dishes made with expertly sourced, seasonal ingredients, with an emphasis on live-fire cooking. It also boasts the largest, exclusively California wine lists in Chicago and features a first-of-its-kind tasting room, the Cellar Door, that lets guests experience California from Fulton Market.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

BUSSER JOB DESCRIPTION

Bussers are responsible for assisting the service team in exceeding the guest’s expectations. Assists with Barista duties as directed. Teamwork, organization and good awareness are necessary for success in this position.

Essential Functions

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Available to work a variety of hours, days and shifts, including weekends
• Effectively service a minimum of an eight table section
• Safely and effectively move chairs, tables, highchairs and booster seats
• Clean and reset tables and transport dirty dishes to bus-tub, tray or dish room
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed