Busser

Cryingtiger; Chicago (IL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

EAP

Paid vacation

BCBS medical insurance

Life & accident protection

Domestic partner benefits

401(k)

Job summary

Crying Tiger in Chicago is hiring Bussers to join a bustling Southeast Asian concept from Lettuce Entertain You Restaurants. You will support the service team, maintain clean tables and assist with beverages as directed.

We offer strong benefits including EAP for mental health, paid vacation, BCBS medical, life and accident protection, domestic partner benefits and a 401(k). This role emphasizes teamwork, reliability, and guest-focused service.

Qualifications

• Teamwork, organization and good awareness are essential.
• Ability to multitask in a busy environment.
• Comfort with standing and walking for long shifts and lifting up to 50 pounds.

Responsibilities

• Greet guests with a friendly attitude and support the service team.
• Assist with food and beverage service as directed by the team.
• Follow all steps of service and food allergy procedures.
• Maintain cleanliness and reset tables; transport dishes as needed.
• Comply with safety, sanitation guidelines and employment policies.
• Be a team player and support coworkers across shifts.

Skills

Teamwork

Communication

Multitasking

Stamina

Job description

We’re hiring people to join our team as BUSSERS!

A Few of Our Busser Benefits:

• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Crying Tiger is the celebrated new Southeast Asian concept from James Beard Award Finalist Chef Thai Dang (HaiSous) and Lettuce Entertain You Restaurants. Located in the heart of River North, Crying Tiger was recently named #1 on Chicago Magazine’s Hot List and has earned accolades from Eater, Time Out, and The Infatuation. Our culinary program explores the vibrant flavors of Thailand, Vietnam, Laos, Cambodia and Southeast Asia, featuring a world‑class beverage program by Partner Kevin Beary (of Three Dots and a Dash and Gus' Sip & Dip) and desserts by Netflix’s School of Chocolate winner, Executive Chef Juan Gutierrez. Join a team dedicated to excellence in one of Chicago’s most talked‑about new openings.

Hiring Philosophy

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top‑notch benefits, career‑long training and development and opportunities for growth. If you want a career at a progressive company with a long‑standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

BUSSER JOB DESCRIPTION

Busser are responsible for assisting the service team in exceeding the guest’s expectations. Assists with Barista duties as directed. Teamwork, organization and good awareness are necessary for success in this position.

Essential Functions

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Available to work a variety of hours, days and shifts, including weekends
• Effectively service a minimum of an eight table section
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player