Business Transformation Director - Intelligent Business Operations (IBO)

Capgemini; Chicago (IL); On-site; USD 94,000 - 217,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision coverage

401(k) and retirement plans

Life and disability insurance

Job summary

Capgemini seeks a Business Transformation Director to lead Intelligent Supply Chain design, development, and delivery within the Intelligent Business Operations practice. You will help clients improve operations through process innovation, digital transformation, analytics, and operating model redesign.

You will act as a trusted advisor to senior executives, shape transformation roadmaps, and build ROI analyses to justify strategic investments.

Qualifications

• Bachelor's degree required; MBA preferred.
• 15+ years of supply chain experience in industry operations or consulting.
• Experience in Demand Planning, S&OP/IBP, Production and Capacity Planning, Inventory Management, Logistics, and Analytics.

Responsibilities

• Lead client pre-sales engagements, solution scoping, and proposal development.
• Drive consulting and transformation initiatives to achieve client objectives.
• Serve as trusted advisor to executive stakeholders with industry insights and best practices.
• Conduct supply chain maturity assessments and develop transformation roadmaps.
• Build business cases and ROI analyses to support investments.
• Define value realization frameworks, KPIs, and performance metrics.
• Support development of IBO service offerings and assets.
• Collaborate with delivery teams to design future-state processes and TOMs.
• Provide thought leadership on supply chain trends and technologies.

Skills

Supply chain expertise

Pre-sales

Client engagement

ROI analyses

Data & Analytics

Communication

KPI design

Education

Bachelor's degree

MBA

APICS certification

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionOverviewWe are seeking a Business Transformation Director to lead the design, development, and delivery of Intelligent Supply Chain solutions within our Intelligent Business Operations (IBO) practice. This role combines deep supply chain expertise with strategic consulting to help clients improve operational performance through process innovation, digital transformation, analytics, and operating model redesign.The successful candidate will serve as a trusted advisor to senior executives, helping clients identify opportunities, define transformation roadmaps, and implement solutions that deliver measurable business value.Key Responsibilities• Lead client pre-sales engagements, solution scoping, and proposal development. • Drive consulting and transformation initiatives to achieve client business objectives. • Serve as a trusted advisor to executive stakeholders, providing industry insights and best practices. • Conduct supply chain maturity assessments and develop actionable transformation roadmaps. • Build business cases and ROI analyses to support strategic investments. • Define value realization frameworks, KPIs, and performance metrics. • Support the development of IBO service offerings, methodologies, and practice assets. • Partner with delivery teams to design future-state processes and Target Operating Models. • Provide thought leadership on supply chain trends, innovation, and emerging technologies. • Collaborate across teams to deliver integrated solutions and measurable outcomes.Required Qualifications• Bachelor's degree required; MBA preferred. • 15+ years of supply chain experience in industry operations or consulting. • Expertise in Demand Planning, Demand Sensing, S&OP/IBP, Production and Capacity Planning, Inventory Management, Logistics, Transportation, Order Fulfillment, and Data & Analytics. • Experience in Life Sciences, Energy, Automotive, Aerospace, or related industries preferred. • Strong analytical and problem-solving skills with experience conducting fit-gap assessments and developing business cases. • Proven ability to understand client challenges and design value-driven solutions. • Excellent communication, presentation, facilitation, and stakeholder management skills. • Experience designing Target Operating Models and leading supply chain transformation programs. • Familiarity with digital technologies, AI-enabled solutions, and process optimization frameworks. • APICS or similar supply chain certifications are a plus.Required to work onsite four (4) days per week at either our Nashville, TN or Chicago, IL office. Travel when requiredJob Description - Grade SpecificThe base compensation range for this role in the posted location is: $93,500 - $217,440 USD (full-time)Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick LeaveMedical, dental, and vision coverage (or provincial healthcare coordination in Canada)Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)Life and disability insuranceEmployee assistance programsOther benefits as provided by local policy and eligibilityImportant Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.DisclaimersCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.