Business Tax Manager

DEPARTMENT OF VETERANS AFFAIRS; Oklahoma; Presencial; USD 84.000 - 103.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous state-paid benefit allowance

Flexible spending accounts for health/

Retirement Savings Plan with generous

Descripción de la vacante

The Business Tax Services Manager at the Oklahoma Tax Commission leads the BTS Division, supervising several sections and guiding performance, discipline, and staff development. The role represents the division in formal or informal hearings and supports strategic leadership.

It focuses on tax review and registrations for sales, cigarette, tobacco, alcohol, and motor fuel taxes, as well as processing credits and refunds, with emphasis on compliance and customer service.

Formación

• Experience leading a tax services team and managing multiple sections.
• Ability to supervise, develop staff, and ensure compliance with laws and policies.
• Strong stakeholder management and reporting capabilities.

Responsabilidades

• Provide strategic leadership and supervision to multiple sections within the BTS Division, ensuring operational efficiency and accountability.
• Empower front-line leaders and align them with division goals.
• Administer and ensure adherence to laws, regulations, and financial controls; promote best practices.

Descripción del empleo

Job Posting Title

Business Tax Manager

Agency 695 OKLAHOMA TAX COMMISSION

Supervisory Organization Division Directors

Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date Continuous if Blank

Full/Part-Time Full time

Job Type Regular

Compensation

Salary - $93,600

WHY YOU'LL LOVE IT HERE!

TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you!

Benefits

• Generous state-paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• A Retirement Savings Plan with a generous match.
• 15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
• 11 paid holidays a year.
• Paid Maternity leave for eligible employees.
• Employee discounts with a variety of companies and venders.
• A Longevity Bonus for years of service.

JOB SUMMARY

The Business Tax Services Manager position supports the Business Tax Services(BTS) Division by serving as the unit manager for several sections of the Business Tax Services Division. The Business Tax Services Manager will perform supervisory functions including evaluating performance, making recommendations on disciplinary actions, providing for employee development, and approving time off. The Business Tax Services Manager will also effectively and professionally represent the Oklahoma Tax Commission's position during the conduct of formal or informal hearings when taxpayers contest the results of action taken by the division.

The Business Tax Services Division provides a diverse set of services to our taxpayers, with a focus on business tax review and registrations related to such tax types as sales, cigarette, tobacco, alcohol and motor fuel taxes. The division also reviews and processes tax credits and refunds related to various business tax types.

DUTIES AND RESPONSIBILITIES

• Provide strategic leadership and supervision to multiple sections within the BTS Division, ensuring operational efficiency, team alignment, and achievement of departmental goals. Lead by example and maintain high standards of performance and accountability.
• Empower front-line leaders with the tools they need to be successful. Ensure that front line leaders are aligned with the division's goals.
• Administer and ensure adherence to relevant laws, regulations, policies, and financial controls, while promoting best practices across all functions and sections.
• Be engaged in the legislative process by providing insight into administrative and fiscal impact for new proposed legislation.
• Deliver exceptional internal and external customer service by responding proactively to needs, addressing issues promptly, and maintaining strong relationships with stakeholders at all levels.
• Foster a culture of continuous improvement by regularly evaluating existing processes, identifying areas for enhancement, and implementing innovative solutions to optimize workflows, reduce costs, and improve productivity.
• Conduct regular assessments of team productivity, streamline operational processes, and implement best practices to reduce processing times, ensuring maximum efficiency and quality in service delivery.
• Actively engaged in the hiring process to ensure success across all new hires coming into sections. Work proactively with recruiting team and HR to identify the correct candidates and to align our hiring strategy across the division.
• Create and update comprehensive procedures, training materials, and resources to support team growth and ensure adherence to standards.
• Promote a collaborative, inclusive, and high-performance team culture that encourages open communication, teamwork, and professional growth.
• Support Supervisors in ensuring proper distribution of work. Identify areas to improve our workflow and remove bottlenecks.
• Conduct regular performance evaluations, provide feedback, and offer professional development opportunities to ensure ongoing skill enhancement and knowledge growth. Monitor key metrics and performance indicators, analyzing trends to identify areas for improvement and ensure alignment with organizational goals.
• Prepare detailed reports, presentations, and briefings, providing insights and recom