Business Systems Manager

Fishwife Tinned Seafood Co; United States; Sur place; USD 120 000 - 160 000; Plein temps

Avantages offerts par ce poste

Health benefits

Unlimited vacation

Résumé du poste

Fishwife seeks a Business Systems Manager to own ERP, EDI, and SaaS platforms, ensuring data integrity across Operations, Sales, Finance, and Marketing. This role focuses on business-enabled systems, partnering with teams to remove friction and automate workflows.

You will manage integrations, document processes, and drive data accuracy in a growing DTC environment. This is not traditional IT support; you’ll bridge technical and business needs, enabling smarter decisions and scalable processes

Qualifications

• 5+ years in business systems or related role.
• Experience in CPG, food & beverage, or DTC environments.
• Strong organization, PM, and communication skills.
• Ability to translate tech concepts for non-technical teams.
• Hands-on with ERP, EDI, WMS, and e-commerce integrations.

Responsabilités

• Translate business problems into system solutions with workflows and dashboards.
• Build and maintain integrations between ERP, EDI, WMS, e-commerce, CRM, and finance.
• Manage EDI trading partner onboarding, mapping, and exception handling.
• Maintain clear documentation for systems and partner specs.
• Partner with departments to reduce manual work and improve data accuracy.

Connaissances

Organization

Project Mgmt

Communication

Excel

Google Suite

Tech literacy

Formation

Bachelor’s or Master’s degree

Outils

ERP systems

EDI environments

WMS

Shopify

Cin7

Modus

QuickBooks

APIs/iPaaS

Description du poste

Business Systems Manager

ABOUT FISHWIFE

Fishwife is a woman-founded and led food company aiming to make ethically-sourced, premium, and delicious tinned seafood a staple in every cupboard. We source from responsibly managed fisheries and aquaculture farms to bring the vibrance of conservas culture to the North American table. We launched in December 2020 and have been feature by publications like The New York Times, Bon Appetit, Forbes, Vogue, LA Times, INSIDER, and many more.

POSITION OVERVIEW

We’re looking for a Business Systems Manager to support the critical systems, integrations, and data that keep our business running. This is a business-enablement role: you'll manage our ERP, EDI, and SaaS environment; maintain the integrations and automations that connect them; and ensure leadership can rely on the data in our environment. You will serve as the internal go-to data resource for the Fishwife team across Operations, Sales, Finance, and Marketing.

This is not a traditional IT support role. We need someone with a business systems background who can partner credibly with teams, answer questions, remove friction, and quietly make everything work.

KEY RESPONSIBILITIES

System Enablement, Integrations and EDI, and Business Partnering

• Convert business problems into system solutions, through recommended workflows, system solutions, automated dashboards, or further integrations.
• Build, configure, and maintain integrations between business systems (ERP, EDI, WMS, e-commerce, CRM, finance, marketing) using APIs, iPaaS tools, and middleware. Monitor that order and inventory transactions are complete and accurate between systems.
• Manage EDI trading partner relationships end-to-end, including onboarding, document mapping, exception handling, and ensuring reliable order, shipment, and invoice flow.
• Maintain clear documentation for systems, processes, and trading partner specs.
• Act as an integrated partner to each department, helping to drive meaningful technical solutions which reduce manual workloads and increase data accuracy and process adherence.

REQUIREMENTS

• 5+ years of experience in business systems, operations technology, IT applications, or a related role.
• Experience in CPG, food & beverage, consumer goods, or DTC/wholesale environments.
• Excellent organizational, project management, and communication skills.
• Ability to convey ideas between technical and non-technical audiences
• Practical technical background, including some combination of:
  • Troubleshooting an ERP and managing EDI environments.
  • Familiarity with WMS, 3PL integrations, and e-commerce platforms (Shopify, etc.).
• Proficiency in Excel & Google Suite

Preferred Factors Include

• Experience working in smaller or growing brands where ownership and flexibility are required
• Exposure or experience to Cin7, Modus, and QuickBooks a plus, although relevant alternative system experience is suitable
• Other technical experience a plus:
  • Scripting in Python, JavaScript, or similar
  • Exposure using AI tools
  • Setting up BI dashboards and working with data warehouse / reporting infrastructure.
• Bachelor’s or Master’s degree in a relevant discipline

FISHWIFE VALUES

At Fishwife, our four core values shape both our daily actions and our long-term vision. We aim to build a delightful world with intention and creativity, constantly surprising and inspiring our community. We are committed to being fantastic partners to everyone we work with—inside and outside the company. We embrace autonomy, trust, and proactivity, empowering each team member to think and act like an owner. And through it all, we move like water—navigating change with resilience, adaptability, and grace.

COMPENSATION

We offer a competitive salary package, strong health benefits, and an unlimited vacation policy.

Fishwife seeks individuals of all backgrounds and experiences to join our company. BIPOC, women, and LGBTQ+ individuals are highly encouraged to apply.