Business Systems and Compliance Administrator

Pittsburgh Robotics Network; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

UPMC health coverage with FSA or HSA options

Comprehensive dental, vision, and life insurance

Fidelity 401(k) plan with employer match

Free catered lunch every day with a vegan option

31 Days of PTO (including holidays)

Comp time for company travel

Hybrid work environment (remote + in-office)

High-impact role in a growing robotics company

Small, collaborative IT team

Security-first engineering culture

Job summary

Pittsburgh Robotics Network is seeking a mid-level Business Systems & Compliance Administrator to support its core business applications, primarily Jira and Costpoint. You will handle system administration, user support, and compliance documentation in a hybrid work environment.

The ideal candidate will have at least 2 years of experience, strong skills in Jira and ERP systems, and a commitment to documentation and compliance efforts. Join a growing team in the robotics sector, where innovation meets security.

Qualifications

• 2+ years of experience in systems or application administration.
• Strong hands-on experience with Jira.
• Experience supporting ERP systems.
• Proven ability to troubleshoot and manage tickets.
• Strong organizational skills with structured documentation.

Responsibilities

• Administer and support Jira and ERP systems.
• Manage and resolve user tickets across applications.
• Configure Jira workflows and system settings.
• Document processes and maintain compliance documentation.
• Support audit readiness and evidence collection.

Skills

Jira

ERP systems (Costpoint preferred)

Troubleshooting and ticket management

Excellent communication skills

Organizational skills

Compliance frameworks (CMMC, NIST 800-171, ISO)

Tools

SQL

Power BI

SSRS

Job description

Who We Are

Carnegie Robotics designs and manufactures advanced robotics systems and components for defense, agricultural, mining, industrial, and off‑road autonomy applications. Our ruggedized solutions can meet the challenges of any industry, providing effective and efficient answers for even the toughest problems.

Who We’re Looking For

We are a dynamic team committed to making the impossible possible. Our staff comes from diverse backgrounds and experience levels, fueling our ethos of collective growth and passion towards our work. We warmly welcome individuals of similar mindset to join our ranks.

What You’ll Be Doing

We’re looking for a mid‑level Business Systems & Compliance Administrator to support and maintain our core business applications – primarily Jira and Costpoint.

This is a hybrid role combining hands‑on system administration, user support and cross‑functional collaboration, along with ownership of system and compliance documentation. You’ll work directly with internal stakeholders to keep systems running smoothly, resolve issues and maintain organized, audit‑ready documentation in a fast‑paced, security‑conscious environment. This role reports to the Head of Information Technology.

Day‑to‑Day Responsibilities

• Administer and support Jira and ERP systems
• Manage and resolve user tickets across multiple business applications
• Configure Jira workflows, permissions and system settings
• Assist with ERP user access and basic issue resolution
• Partner with teams to gather requirements and support system functionality
• Ensure data integrity, system performance and adherence to security best practices
• Document processes, maintain system and compliance documentation, and provide user training
• Support CMMC compliance efforts by maintaining documentation, tracking changes and ensuring alignment with controls
• Own and organize system security documentation, policies and procedures across IT systems
• Track system and configuration changes (Jira, ERP and related systems) and ensure proper documentation for compliance purposes
• Partner with IT and security leadership to support audit readiness and evidence collection
• Help maintain a structured, up‑to‑date repository of policies, SOPs, diagrams and related documentation

What You’ll Have

• Authorization to work in the U.S. without restriction is required. The company cannot provide sponsorship for this position.
• 2+ years of experience in systems or application administration
• Strong hands‑on experience with Jira
• Experience supporting ERP systems (Costpoint preferred, but similar experience accepted)
• Proven ability to troubleshoot and manage tickets in a support environment
• Excellent communication skills and ability to work with business users
• Strong organizational skills with the ability to manage and maintain structured documentation
• Experience working in or supporting compliance frameworks (CMMC, NIST 800-171, ISO, etc.) is a plus

How You’ll Stand Out

• SQL, SSRS and/or Power BI experience
• Exposure to integrations or light scripting
• Experience in regulated or compliance‑conscious environments
• Familiarity with CMMC, NIST 800-171 or similar frameworks
• Experience supporting audits or maintaining compliance documentation

Benefits

• UPMC health coverage with FSA or HSA options
• Comprehensive dental, vision, and life insurance
• Fidelity 401(k) plan with employer match
• Free catered lunch every day with a vegan option
• 31 Days of PTO (including holidays)
• Comp time for company travel
• Hybrid work environment: remote + in‑office flexibility
• High‑impact role in a growing robotics company (175+ employees)
• Small, collaborative IT team with broad exposure
• Security‑first, innovative engineering culture

Carnegie Robotics is an Equal Opportunity Employer that welcomes applications from all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable laws and Carnegie Robotics’ employment policies.