Business Systems Analyst, Procure-to-Pay

DoorDash, Inc.; United States; Remote; USD 105,000 - 148,000; Full time

Benefits offered by this job

401(k) with employer match

16 weeks paid parental leave

Wellness benefits

Commuter benefits match

Paid time off and paid sick leave

Medical, dental, and vision benefits

11 paid holidays

Disability and basic life insurance

Mental health program

Job summary

DoorDash is seeking a Business Systems Analyst to own and improve our Procure-to-Pay platforms, including configurations and automations. You will partner with Finance, IT, and Internal Audit to deliver reliable, scalable solutions and drive process improvements.

You will collect requirements, design solutions, test, and support daily operations while exploring AI-enabled enhancements to reduce manual work. This role reports to Finance Systems leadership.

Qualifications

• Bachelor's degree and 3+ years of experience with Finance or business systems.
• Hands-on work configuring or implementing Coupa or similar systems.
• Experience gathering requirements and translating them into designs.

Responsibilities

• Configure and maintain Procure-to-Pay systems, workflows, approvals, and reports.
• Resolve system requests and incidents, identify root causes, and implement improvements.
• Automate processes and build integrations to improve efficiency and data accuracy.
• Partner with Finance, IT, and Internal Audit to ensure controls and SOX compliance.
• Plan and deliver projects with clear timelines and stakeholder updates.

Skills

Analytical mindset

Requirements gathering

Communication

Automation

AI tools

System integrations

Education

Bachelor's degree

Tools

Coupa

Zip

IntelAgree

Job description

About the Team

The Business Technology - Procure-to-Pay (P2P) team builds and supports the systems that run how DoorDash buys and pays for goods and services, from sourcing and procurement through accounts payable. We partner closely with Finance leaders and teams, including Procurement, Sourcing, Accounts Payable, Accounting, and Internal Audit, to build the systems that enable their work. Our goal is to continuously provide these teams with scalable, reliable, and well-controlled tools that make their work faster, simpler, and more accurate. We are a small, collaborative team that moves fast and has ambitious goals.

About the Role

As a Business Systems Analyst (BSA) on the Business Technology - P2P team, you will play a key role in building, maintaining, and improving the systems that power our Procure-to-Pay processes. You will build and maintain the back-end configuration and automations for these systems and support them on a daily basis, such as Coupa, Zip, IntelAgree, etc.

You will own the day-to-day health of your systems. That means working with Finance partners to understand how they work today, turning their needs into clear requirements and designs, configuring and testing solutions, and supporting the teams who use them. You will dig into the root cause of issues, solve repeat problems with targeted improvements, and keep clear documentation so our systems stay reliable as we grow.

You will also help us work smarter. A core part of this role is finding opportunities to remove manual work through process automation, system integrations, and emerging AI tools, and then delivering those improvements from idea to launch. You will partner with Finance leaders, IT teams, and Internal Audit to make sure the solutions you build are reliable, secure, and ready for our Sarbanes‑Oxley (SOX) audits.

In your first 30 to 90 days, you will learn our systems and business processes, take on support requests, and deliver your first improvements. Within six months to a year, you will own a set of systems or processes end to end while becoming a trusted partner to Finance teams. This role is ideal for an analyst who enjoys the mix of understanding business processes and getting hands‑on with the technology behind them.

You will report into Lead, Finance Systems on our Business Technology - P2P team in our People Technology & Insights organization.

You’re excited about this opportunity because you will…

• Build: Configure and maintain our Procure-to-Pay systems, including workflows, approvals, integrations, and reports, so that Finance teams can rely on them every day.
• Support: Resolve system requests and incidents quickly, find the root cause of issues, and implement durable improvements that boost customer satisfaction.
• Partner: Work with Procurement, Accounts Payable, Accounting, Sourcing, IT, and various other teams to understand their goals and turn them into clear requirements, designs, and well‑tested solutions.
• Automate: Streamline manual work by building automations and system integrations that improve efficiency, speed, and data accuracy for Finance teams.
• Innovate: Explore ways to apply AI and automation to relevant workflows, and bring the best ideas to life.
• Deliver: Plan, manage, and execute projects and keep partners informed with clear plans, timelines, and updates.
• Protect: Work closely with Internal Audit, Accounts Payable, and Procurement to support periodic SOX audits, and apply sound design and change‑management practices to keep our systems compliant.
• Grow: Learn how our Finance systems fit together, contribute to our technology roadmap, and continuously improve processes for our partners.

We’re excited about you because…

• Experience: You have a bachelor’s degree and 3+ years of experience supporting, configuring, or implementing Finance or business systems, including hands‑on work with Coupa.
• Process knowledge: You understand Procure-to-Pay processes, including direct and indirect procurement, sourcing, and accounts payable, and how they connect to the enterprise resource planning (ERP) system and other related systems.
• Systems and integrations: You have experience with Finance systems and the integrations between them, and you can work comfortably with tools such as Coupa, Zip, IntelAgree, etc.
• Requirements to solutions: You can gather requirements from business partners, translate them into clear designs and test plans, and deliver solutions that work as intended.
• Automation and AI: You have built automations and/or used AI tools in Finance system workflows.
• Analytical mindset: You are comfortable working with data to find root causes, answer questions, and use the data to improve productivity and efficiency.
• Controls awareness: You understand the importance of system controls, documentation, and change management, and you have supported audits.
• Communication: You communicate clearly with both technical and non-technical partners, and you can turn complex topics into simple recommendations.
• Ownership: You are organized, take ownership, and can manage multiple initiatives at once in a fast‑paced and growing environment.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

• 401(k) plan with employer matching,
• 16 weeks of paid parental leave,
• wellness benefits,
• commuter benefits match,
• paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• medical benefits,
• dental benefits,
• vision benefits,
• 11 paid holidays,
• disability and basic life insurance,
• family-forming assistance,
• mental health program,
• among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$100,600 - $148,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.