Business Systems Analyst III

Farm Credit Financial Partners, Inc.; Springfield (MA); Hybrid; USD 100,000 - 135,000; Full time

Job summary

Farm Credit Financial Partners, Inc. is seeking a Senior Business Systems Analyst III to lead cross-functional analysis across strategic initiatives in Springfield, MA.

The role emphasizes documenting business processes, requirements, and functional specs, while mentoring junior analysts and coordinating with technical leads on DNA-based solutions. Strong SQL, data analysis, and banking knowledge are essential.

Qualifications

• Bachelor's degree required; 7+ years as a Business Analyst on cross-functional projects.
• Strong banking/financial process knowledge and requirements management.
• Proficient in SQL and data analysis for business case development and post-implementation reviews.
• Excellent communication, both verbal and written; Agile experience.
• Ability to work independently and across multiple value streams and milestones.
• Experience with system integration mapping and loan accounting platforms.

Responsibilities

• Lead meetings to capture business problems, needs, and requirements.
• Document and validate detailed functional specifications.
• Coordinate scope, backlog, and change management during implementation.
• Analyze current/future-state processes and identify improvement opportunities.
• Collaborate with business and tech teams to design solutions.
• Mentor junior analysts and promote best practices in BA work.

Skills

JIRA

Confluence

Lucidchart

SQL

Data analysis

AI tools

Education

Bachelor's degree

Tools

Salesforce

nCino

DNA platform

Infor FSM

Job description

Brief Description

Brief Description

POSITION SUMMARY:

The role of the Business Systems Analyst III is to analyze and document business processes and end user needs, contributing to the development or revision of applications, processes, documentation, and training. This is a senior-level position, often leading business analysis efforts across strategic initiatives, mentoring junior level analysts, and serving as a key liaison between business units and technical teams. This position will require a strong understanding of our DNA (Fiserv) platform.

Duties And Responsibilities

• Knowledgeable in lending and credit business practices.
• Ability to lead meetings and working sessions to capture and document business problems, needs and requirements.
• Facilitate the negotiation of requirements amongst multiple stakeholders.
• Identify current- and future-state business processes.
• Develop artifacts to drive discussion to ensure that all business needs are captured in requirements.
• Review and analyze the effectiveness and efficiency of existing systems and participate in developing strategies for improving or further leveraging these systems.
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions.
• Advocate for customer needs when the customer is not present in day-to-day project activities.
• Create, analyze, and validate detailed functional specifications.
• Able to identify business problems and opportunities and work with the business and technology teams to define options and participate in developing solutions.
• Understand business functions needed, the ability of current systems to meet those needs, and determine ways to close the gaps.
• Assist Project Manager to manage the backlog during the implementation phase and guide clients on scope creep and change management.
• Contribute during all phases of the development cycle (analysis, design, implementation, testing and deployment).
• Strong understanding of key FPI (Financial Partners Inc) technology which enables effective collaboration with Technical and Architectural Leads to document, define and share detailed business requirements for strategic projects.
• Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems design and validate proposed solutions.
• Other related duties as assigned.

Skills And Competencies

• Manages assigned initiatives with minimal supervision and engages stakeholders across multiple departments to ensure alignment.
• At times, to possess the ability to work effectively on multiple projects.
• Proficient in tools such as JIRA, Confluence, Lucid Chart, and other business analysis tools.
• Use of data analysis and AI-powered tools preferred (e.g. ChatGPT).

Requirements

MINIMUM KNOWLEDGE AND EDUCATION REQUIREMENTS

• Bachelor’s degree in related field, advanced degree is preferred. Typically, 7+ years of work experience as a Business Analyst with experience as a lead on cross-functional projects, responsible for stakeholder alignment, requirements management, and delivery support preferred.
• Strong business skills in banking or financial processes with demonstrated ability to identify and capture business problems/needs and translate into requirements.
• Demonstrated ability to use SQL and data analysis techniques to support business case development, requirements validations, and post-implementation reviews.
• Demonstrated ability to communicate in both verbal and written forms.
• Knowledgeable in Agile methodology.
• Work independently and collaboratively to organize and manage multiple projects from inception to completion; manage multiple value streams and milestones between cross functional teams
• Mentor junior analysts by providing guidance, reviewing deliverables, and promoting best practices in business analysis.
• Microsoft 365 including Excel.
• Experience with system integration data mapping, Salesforce, nCino or loan accounting platform knowledge (e.g. DNA, Infor FSM) preferred.

Essential Functions

• Ability to report to work in person and to attend work-related functions/activities.
• Ability to work at a desk and use a computer for extended periods.
• Ability to lift, carry, and move objects up to 10 pounds occasionally.
• Ability to occasionally travel as required.
• Ability to type and utilize various software programs efficiently and operate general office equipment.
• Ability to work in an office setting with moderate noise levels.
• Additional physical demands include, but may not be limited to, frequent talking or hearing, occasional push/pull, stoop/kneel, bend/twist, and reach to retrieve or move items in a typical office environment.
• Must be able to work scheduled hours and overtime as needed.
• Hybrid or remote work arrangements
• This role has been designated as a Hybrid role, which gives employees the opportunity to work from home on Mondays and Fridays and working in the office on Tuesday, Wednesday, and Thursday.
• Exceptions to the designated work arrangement may be made based on business needs.
• Please note that the Company retains the right to change a position’s designation at any time.
• Ability to concentrate and focus on details when reviewing documents, analyzing data, and performing computer-based tasks.
• Ability to manage multiple tasks and deadlines while maintaining accuracy and efficiency.
• Ability to problem-solve efficiently and make sound decisions.
• Ability to manage job-related stress and interactions with clients, colleagues, or external parties.
• Ability to communicate ideas clearly in both verbal and written form.
• Ability to work with others in a collegial and collaborative manner

This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REASONABLE ACCOMMODATION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their position.

Summary

• All roles require periodic travel to Springfield, MA for company meetings, events, and team activities***

For over 25 years, Farm Credit Financial Partners, Inc. (FPI) has provided technology products and services to the Farm Credit System. We care deeply about the agricultural credit associations (ACAs) we serve through our mission of delivering trusted technology solutions to help American agriculture thrive. As a customer-owned service organization, we support ACAs from Maine to California with over 62,000 customer-members and over $40 billion in loan volume. Everyone here contributes to the success of our customers, and to the vibrant culture that makes FPI a great place to work. Throughout the year, you will find us having fun and jamming out to FPI’s band, coming together to support local charities, and celebrating our wins together.

We offer a robust benefits package that includes competitive earnings, hybrid and remote work options, tuition reimbursement, generous 401(k) matching, and development opportunities through company-sponsored trainings and certifications.

Salary is determined based on a range of factors, including relevant experience, specific skills, demonstrated knowledge, and abilities. We strive to offer equitable and competitive compensation that reflects each candidate’s unique qualifications. Compensation ranges are subject to change based on factors such as market data, industry trends, and internal equity considerations.

Farm Credit Financial Partners Inc., participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once a candidate has accepted a job offer to work in the U.S. and completed the Form I-9. For more information on E-Verify, please contact DHS: dhs.gov/e-verify

Farm Credit Financial Partners, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, national origin, sex or gender, religion, pregnancy, marital status, status as a veteran, sexual orientation, gender identity, disability, or any other characteristic protected by law. EEO / Disabilities / Veterans

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