Business Systems Analyst III

Zurich; Chicago (IL); Hybrid; USD 120,000 - 136,000; Full time

Job summary

Zurich (Schaumburg, IL) seeks a Business Systems Analyst III to serve as a key liaison between business stakeholders and IT, delivering solutions for Morpheus and ZLAPS pricing tools. The role requires deep knowledge of property and casualty pricing, and collaboration with actuaries to configure pricing models.

You will gather requirements, model processes, and craft Use Cases and diagrams to validate designs. Occasional U.S. travel and up to 40% remote work are supported.

Qualifications

• 8 years with large property and casualty insurance pricing models.

Responsibilities

• Coordinate and lead requirement gathering with business owners.
• Analyze requirements to determine system impact and potential.
• Create use cases, class, and sequence diagrams.
• Support testing, implementation, and user training.
• Configure pricing models with actuaries and monitor production issues.

Skills

Requirements gathering

Process modeling

UML diagrams

Pricing models

Azure/Microsoft tech

NoSQL RavenDB

Root cause analysis

Production support

Education

Bachelor's degree in Computer Science or related field

Tools

RavenDB

Azure

Microsoft technologies

Job description

Zurich (Schaumburg, IL) seeks a Business Systems Analyst III to be a key liaison between business stakeholders and IT, providing solutions for the Morpheus and ZLAPS applications to address critical business system needs. Specific responsibilities include: focus on property and casualty pricing applications, requiring deep expertise in large casualty and property business processes, products, and proprietary pricing models; coordinate and lead requirement gathering activities with business owners through interviews, documentation, and facilitated sessions for projects and system enhancements; monitor business decisions and manage requirements, documentation, and communication throughout the project lifecycle; analyze business requirements to determine system potential and assess impact on other business units and systems; provide input to the development team to ensure alignment with business requirements; create process models, Use Cases, Class, and Sequence Diagrams based on business and product design documentation to validate information completeness; deliver cost/benefit analyses, risk assessments, and scope definitions for proposed requirements; guide users in building strong business cases; perform impact analysis on proposed changes and support testing, implementation, and user training activities; collaborate with Actuaries to configure Zurich’s proprietary pricing models for property and casualty products; support production by analyzing application logs, working with users to identify issues, conducting root cause analysis, and delivering both temporary and permanent solutions to ensure the pricing application meets underwriter needs; analyze and provide technology recommendations for pricing tools developed using Microsoft and Azure technologies, ensuring the tools meet evolving business and technical requirements; and maintain a strong understanding of Zurich’s property and casualty business processes, products, and pricing methodologies to drive effective and innovative application solutions. Position requires occasional (5%) travel within the U.S. for technology/insure tech conferences or client sites. Option to work remotely 40% of the time.

Position requires a Bachelor’s degree, or foreign equivalent, in Computer Science, Computer Information Systems, or a closely related field of study, plus 8 years of experience in the job offered, or as a Professional Programmer Analyst, Business Systems Analyst, Systems Analyst, Software Developer, Application Analyst, or related IT/business analysis positions. Must have 8 years of experience with each of the following: working with commercial large property and large casualty insurance products and pricing models; working with commercial insurance business processes; and working with Microsoft and Azure technologies, including evaluation and recommendation of technology solutions. Must also have 2 years of experience with each of the following: working with Raven DB or other No-SQL DB; facilitating requirement gathering, process modeling, and impact analysis; working with business owners, IT development teams, and actuaries; and performing production support, root cause analysis, and deliver timely fixes. Must be willing to occasionally (5%) travel within the U.S. for technology/insure tech conferences or client sites. Option to work remotely 40% of the time.

Full time position.

In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, the salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range. The proposed salary range for this position is $127,813.

We offer competitive pay and comprehensive benefits for employees and their families.

Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Location(s): AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No