Business Systems Analyst II- PLM Developer

Arthrex Inc; Boston (MA); On-site; USD 120,000 - 150,000; Full time

Job summary

Boston Dynamics is seeking an Application Developer to elevate our Atlassian environment, focusing on Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), Assets, and Confluence.

The role will partner closely with our IT PMO, Enterprise Applications team, and various business stakeholders to architect, develop, and deliver scalable Atlassian solutions that streamline operations and drive efficiency across the organization.

Qualifications

• 4–7 years of IT experience in application development.
• Extensive experience administering and developing cloud-based Atlassian apps: Jira Cloud, JSM, JPD, Assets and Confluence.
• Technical problem-solving with API integrations and advanced workflow configurations.
• Excellent interpersonal and written/verbal communication skills.
• Bachelor’s degree in a technical or business-related field.

Responsibilities

• Gather and analyze business requirements to configure scalable Atlassian configurations and developments.
• Design, develop, implement and test Atlassian applications across Jira Cloud, JSM, JPD, Assets, and Confluence.
• Administer the Atlassian stack and provide end-user training and ongoing support.
• Collaborate with IT PMO and Enterprise Applications to align with manufacturing and business processes.
• Lead continuous improvement initiatives using Lean Six Sigma methodologies where applicable.

Skills

IT experience as Application Developer

Cloud Atlassian administration

API integrations

Excellent communication

Education

Bachelor’s degree in technical or business field

Tools

Jira Cloud

Jira Service Management (JSM)

Jira Product Discovery (JPD)

Confluence

Assets

Jira Automation

APIs

Job description

The Boston Dynamics Information Technology team is seeking an Application Developer to elevate our Atlassian environment, focusing on optimizing project management, IT service delivery, asset management, and cross-functional collaboration. This role will partner closely with our IT PMO, Enterprise Applications team, and various business stakeholders to architect, develop, and deliver scalable Atlassian solutions that streamline operations and drive efficiency across the organization.

As an Application Developer, you will support the design, development, implementation and testing of our Atlassian applications (Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), Assets, and Confluence). The Atlassian application developer will be responsible for all phases of requirements gathering, solution design, configuration/development, testing activities, end-user training, and application administration.

Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring have shown the world what remarkably capable robots can do. Now we are quickly becoming a recognized leader in automation solutions for industrial applications and warehouse logistics.

How you will make an impact:

Understand how Boston Dynamics operates to deliver tailored Atlassian solutions that support various internal stakeholders.

Gather and analyze business requirements, translating them into scalable configurations, workflows, and developments across our Atlassian suite to solve complex operational problems.

Maintain deep, comprehensive knowledge of the Atlassian ecosystem to confidently advise business stakeholders on system best practices, solution design, and continuous enhancement strategies.

Drive end-to-end application success by managing all phases of the system lifecycle, including administration, comprehensive testing, technical support, and end-user training to ensure high adoption and efficiency.

Collaborate with Supply Chain to ensure external fabrication and supplier processes align with internal manufacturing requirements and quality standards.

Lead continuous improvement initiatives, applying Lean Manufacturing and Six Sigma methodologies to improve process efficiency, reduce cycle times, and increase yield.

Drive tooling and equipment validation, ensuring custom fixtures and tools are fully qualified for use in production, including performing capability studies where necessary.

You Bring:

Seeking 4-7 years of IT experience as an Application Developer, System Administrator, or Business Systems Analyst.

Extensive experience administering and developing cloud-based Atlassian applications, specifically Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), Assets, and Confluence.

Technical problem-solving skills, with the ability to collaborate with functional stakeholders to determine best practices and implement technical requirements such as advanced workflow configurations, Jira Automation rules, and API integrations.

Excellent interpersonal, written, and verbal communication skills

Action-oriented, “can do” attitude demonstrating a willingness to accept accountability and responsibility for individual actions.

Bachelor’s degree in a technical or business-related field

Nice to have:

Atlassian Certified Professional (ACP) certifications (e.g., Jira Administrator for Cloud) are highly preferred.

Practical experience with Agile frameworks (Scrum, Kanban) and ITIL processes, with a proven track record of translating those exact methodologies into Jira boards, Jira Service Management queues, Atlassian Plans, and enterprise alignment structures (Projects, Teams, and Goals).

Familiarity with scripting languages (Groovy and Python) and query languages (JQL, AQL).

Familiarity with Atlassian Forge is a plus.

Boston Dynamics will never ask you to divulge your personal financial or account information as part of its recruiting process.