Business Systems Analyst II

Papa Johns; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Papa Johns is seeking a business analyst to identify, analyze and document business processes and requirements. The role assists with the design, testing, and implementation of new systems and enhancements, using research, analytical, and problem-solving skills to help resolve production issues.

Collaborate with cross-functional teams, lead process redesigns, test and train users, and communicate with leadership to drive improvements.

Qualifications

• Associate degree or equivalent work experience required.
• Bachelor's degree preferred, preferably in Computer Science or Business Administration.
• 5+ years experience with large enterprise systems
• Hands on experience with system implementation required.

Responsibilities

• Lead business process redesign and assist in implementing solutions. This includes setting priorities and preparing functional flow diagrams/maps and other documents to capture departmental standards, processes and methodologies.
• Recommend, test, train, document, implement and plan for improvements, enhancements, and new applications to various systems.
• Participate in or lead project cross-functional project teams.
• Participate in the design, creation and maintenance of the Back Office and EnterpriseSystems productsand activities.
• Work with leadership to develop strategies to support Companyneeds.
• Serve as liaison between department and internalclient groups, other departmentand vendors.
• Train department on system access and utilization, including report writing.

Skills

Analytical Skills

Financial & Business Acumen

Communicates Effectively

Problem Solving

Process Improvement

Talent Development

Fast-paced Environment

Influence Leaders

Cross-functional Collaboration

Education

Associate degree or equivalent

Bachelor's degree preferred

Job description

What's Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

Responsible for identifying, analyzing and documenting business processes and requirements. Assist with the design, test, and implementation of new systems and existing system enhancements. Using basic research, analytical, and problem solving skills the business analyst will assist in identifying and resolving production issues.

Duties and Responsibilities

• Lead business process redesign and assist in implementing solutions. This includes setting priorities and preparing functional flow diagrams/maps and other documents to capture departmental standards, processes and methodologies.
• Recommend, test, train, document, implement and plan for improvements, enhancements, and new applications to various systems.
• Participate in or lead project cross-functional project teams.
• Participate in the design, creation and maintenance of the Back Office and EnterpriseSystems productsand activities.
• Work with leadership to develop strategies to support Companyneeds.
• Serve as liaison between department and internalclient groups, other departmentand vendors.
• Train department on system access and utilization, including report writing.

Education, Experience & Certifications

Associate degree, or equivalent work experience required.Bachelor's degreedesired,preferably in Computer Science or Business Administration.

5+ years experience with large enterprise systems

Hands on experience with system implementation required.

Functional Skills

• Analytical Skills: effectively uses data to generate insights for operations excellence
• Financial & Business Acumen
• Communicates Effectively and Candidly
• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
• Process Improvement: Strive to continually improve
• Ability to build and leverage talent
• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise
• Ability to effectively communicate, inform, and influence senior leaders
• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects

Our Values

• EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
• DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
• PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
• INNOVATE TO WIN - We champion and challenge for a better way in all we do
• HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
• RESULTS DRIVEN - We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
• CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
• BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
• WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work - but let's face it - it's also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a global pizza chain dedicated to quality, teamwork, and career advancement, fostering a positive environment for both employees and customers.

Restaurants Food and Beverage Services Accommodation and Food Services

Where they work

788 Circle 75 Pkwy SE, Atlanta, Georgia 30339, US 2002 Papa John's Blvd., Louisville, KY 40299, US