Business Systems Analyst

TrueTandem, LLC; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Life and disability insurance

Company paid holidays and PTO

Retirement plan options

Job summary

TrueTandem, LLC is seeking a highly analytical Business Systems Analyst to bridge business needs with technology modernization efforts. The role involves gathering and documenting requirements, creating detailed user stories, and shaping governance frameworks within an agile framework.

The candidate will interact with executives, developers, and architects to ensure clear specifications and traceable outcomes.

Qualifications

• Active Secret Security Clearance or higher is required.
• Bachelor's degree in IS, Business, CS or Systems Engineering.
• 5+ years in roles like Business Systems Analyst or similar.
• Experience supporting software or enterprise application development.
• Strong requirements elicitation and analytical skills.
• Ability to develop detailed requirements and user stories independently.
• Strong understanding of business processes, workflows and rules.
• Experience creating detailed process flows and diagrams.
• Excellent written communication skills.
• Ability to document thoroughly from limited information.

Responsibilities

• Facilitate requirements sessions with business users and technical teams.
• Ask follow-up questions to uncover business rules and data needs.
• Identify gaps and areas for further analysis.
• Develop epics, features, user stories, rules, and acceptance criteria.
• Ensure requirements have enough detail for development and testing.
• Create current/future state process models and workflows.
• Analyze data elements driving application behavior.
• Collaborate with architects and developers on technical investigations.
• Maintain traceability from requirements to testing and outcomes.

Skills

Security clearance

Requirements elicitation

Documentation

Analytical skills

Stakeholder communication

Agile

Education

Bachelor's degree in Information Systems / Business / Computer Science / Systems Engineering

Tools

Power Platform

Power Apps

Dataverse

Power Automate

Power BI

SharePoint

Job description

Company Description

TrueTandem's mission is to be a trusted information technology solutions provider, committed to the success of our customers, communities and employees. To enable this mission, we listen to our customers’ needs, empower our dedicated and talented employees, envision success together, and deliver innovative cost-effective solutions. For our customers, we aim to deliver more power to meet their business outcomes through technology implementation, integration, optimization and customization. We enable some of the most well-known companies, nonprofits and federal agencies in the United States to intelligently plan and develop their applications, modernize their infrastructure and manage their data.

Company Description

TrueTandem's mission is to be a trusted information technology solutions provider, committed to the success of our customers, communities and employees. To enable this mission, we listen to our customers’ needs, empower our dedicated and talented employees, envision success together, and deliver innovative cost-effective solutions. For our customers, we aim to deliver more power to meet their business outcomes through technology implementation, integration, optimization and customization. We enable some of the most well-known companies, nonprofits and federal agencies in the United States to intelligently plan and develop their applications, modernize their infrastructure and manage their data.

We are seeking a highly analytical, technically conversant Business Systems Analyst (BSA) to support enterprise application modernization development, governance, and technology strategy initiatives.

This position serves as a bridge between business stakeholders, project management, solution architects, developers, and technical teams. The role requires someone who can move comfortably between detailed application requirements analysis to broader initiatives involving requirements, technical documentation, processes and procedures, and governance.

While we work within the Agile Scrum framework, this is not primarily a Scrum facilitation or backlog-management position. The successful candidate must be a hands‑on analyst who can navigate from writing proper user stories and requirements, to strong independent writer who can investigate complex subjects, synthesize information from multiple sources, identify gaps, engage the appropriate subject‑matter experts, and transform incomplete or fragmented information into clear, accurate, professional work products.

Responsibilities

• Facilitate requirements sessions with business users, subject‑matter experts, technical teams, and stakeholders
• Ask probing follow‑up questions to uncover business rules, data requirements, dependencies, assumptions, exceptions, and decision points
• Independently identify gaps and areas requiring further analysis
• Develop epics, features, user stories, business rules, and detailed acceptance criteria
• Ensure requirements contain sufficient information to support development and testing
• Develop current‑state and future‑state process models
• Create detailed workflows; swim lane diagrams, process diagrams, current‑future state diagrams, and other analytical artifacts
• Analyze how data elements and business conditions drive application behavior and workflows
• Work closely with architects and developers when requirements require deeper technical investigation
• Maintain traceability between requirements, development, testing, and business outcomes

Required Qualifications

• *Current, Active Secret Security Clearance or higher*
• Bachelor's degree in Information Systems, Business, Computer Science, Systems Engineering
• 5+ years of experience as a Business Systems Analyst, Systems Engineer, Senior Business Analyst, Systems Analyst, Functional Analyst, or similar position supporting technology initiatives
• Demonstrated experience supporting software or enterprise application development
• Strong requirements elicitation and analytical skills
• Demonstrated ability to independently develop detailed requirements and user stories
• Strong understanding of business processes, workflows, business rules, and functional system behavior
• Experience developing detailed process flows and workflow diagrams
• Exceptional professional and technical writing skills
• Demonstrated ability to develop substantial documentation from limited initial information
• Strong research and information‑synthesis capabilities
• Ability to understand and communicate complex technical concepts
• Ability to communicate effectively with executives, business stakeholders, developers, architects, and other technical personnel

Preferred Qualifications

• Microsoft Power Platform experience
• Experience with Power Apps, Dataverse, Power Automate, Power BI, and SharePoint
• Experience modernizing legacy enterprise applications
• Experience developing governance frameworks, policies, procedures, or technology standards
• Experience developing SOPs and technical documentation
• Experience with application lifecycle management and enterprise technology governance
• Experience working directly with solution architects and development teams

Additional Information

TrueTandem is an equal opportunity employer, committed to diversity and inclusion in the workplace and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The above salary range represents a general guideline; however, TrueTandem considers several factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

• health insurance coverage
• dental and vision plans
• life and disability insurance
• company paid holidays and paid time off (PTO)
• retirement plan offers a variety of investment options to build toward your retirement.

U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.