Business Systems Analyst

001 Brown & Brown, Inc; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

001 Brown & Brown, Inc in Tampa, FL seeks a Business Systems Analyst to serve as a liaison between business and IT, translating business needs into functional requirements and prioritizing them to drive effective solutions that improve performance.

You will facilitate discussions, elicit details, create workflows, document requirements, lead sessions, support testing, and generate reports for stakeholders. Some travel may be required.

Qualifications

• Elicit and document business requirements clearly.
• Translate business needs into functional specs for IT teams.
• Coordinate user acceptance testing and validate solutions.

Responsibilities

• Understand business processes and system interdependencies.
• Facilitate discussions with business units and tech teams to align on requirements.
• Elicit details, create workflows, and translate requirements into solutions.
• Document requirements and gain sign-off from stakeholders.
• Provide reports and data extracts to partners and training materials for end users.
• Travel as needed and support leadership with status updates.

Skills

Requirements elicitation

Functional specifications

UAT coordination

Stakeholder communication

Process documentation

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Business Systems Analyst supports the technology needs for the organization. This role is to act as the liaison between the business and IT and provide business critical or complex technical solutions that meet user needs. Improve business performance by providing the technical analysis of business requirements (including translation into functional requirements), prioritizes of those requirements and user acceptance testing. Ensuring that clear, detailed and concise requirements have been captured.

ESSENTIAL DUTIES AND FUNCTIONS

• Understanding the business processes and the interdependencies of various systems in use.


• Facilitating interactive discussions with the business unit and technology teams in order to achieve alignment on defining requirements.


• Ability to elicit details system requirements and create workflows to solution business demand.


• Gathering, analyzing, documenting, and translating business requirements into functional specifications that can be used to design and implement solutions to meet the business objectives.


• Identifying and communicating risks, issues, and potential solution strategies along with providing status updates to senior leadership and impacted teammates.


• Leading facilitated sessions with business users to identify system enhancements.


• Documenting and gaining sign-off on business requirements.


• Communicating project priorities to IT team.


• Assisting with the creating of training material and training end users on system enhancements and new programs.


• Providing reports and data extracts to internal and external business partners.


• Training, mentoring, and supporting other staff members.


• This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle.


• Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

COMPETENCIES

• BE a Winner - Consistently achieve results, even under tough circumstances.


• BE a Futurist - Create innovative ways for our customers and our company to be successful.


• BE Customer Focused - Build strong relationships and provide customer-centric solutions using speed and agility.


• BE the Link - Create an environment where teammates feel connected and energized.


• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives.


• Planning/organizing- the individual prioritizes and plans work activities and uses time efficiently.


• Makes good and timely decisions that propels our company forward.


• Interpersonal skills- the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things. Creates an environment where teammates feel connected and energized.


• Written and Oral communication- Communicate a concise message that resonates every time. The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.


• Problem solving- Create innovative ways for our customers and our company to be successful. The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.