Business Systems Analyst

Boys Town; Omaha (NE); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401K match

Tuition reimbursement

Medical benefits with low-cost visits

Professional development opportunities

Parental resources

Job summary

Boys Town is seeking a Business Systems Analyst to modernize business applications and processes. The role collaborates with stakeholders, end users, Agile teams, and technology partners to gather requirements and deliver web-based solutions. On-site in Omaha, NE, with US work authorization required.

The analyst analyzes business needs, documents requirements, and supports system design, testing, training, and reports while promoting operational efficiency and data-driven decisions.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of 3 years of system analysis, gathering requirements, prioritizing, documenting, and developing plans.
• On-call work outside traditional business hours including early mornings, nights, weekends, and holidays is required.
• Works with department managers and staff to determine operational objectives and gathers information to promote efficiency.
• Strong communication of technical information and confidentiality.

Responsibilities

• Review, analyze, and evaluate business systems and user needs.
• Liaise between end-users, vendors and IT personnel.
• Gather information and evaluate output requirements to promote operating efficiency.
• Develop documentation outlining requirements, use cases, risks, and testing plans.
• Provide training and support to end-users; generate reports for department data requests.
• Coordinate implementation of new systems and resolve issues.
• Champion policy creation or revision; suggest improved workflows and processes.

Skills

Data Analytics

AI concepts

Requirements gathering

Stakeholder collaboration

Communication skills

Problem solving

Microsoft Office

Education

Bachelor’s degree or equivalent

Job description

Join our team as a Business Systems Analyst and play a key role in modernizing and optimizing business applications and processes. In this highly collaborative position, you will partner with stakeholders, end users, Agile development teams and technology partners to gather requirements, analyze business needs and deliver innovative web-based solutions that support organizational goals. Position is on site in Omaha, NE. Applicants must be currently authorized to work in the United States on a full-time basis. We are not offering sponsorship to applicants for employeent visa status.

MAJOR RESPONSIBILITIES & DUTIES:

• Reviews, analyzes, and evaluates business systems and user needs.
• Liaises between end-users and vendors and Information Technology personnel.
• Consults with department managers and staff to determine operational objectives by understanding business functions; gathers information and evaluates output requirements to promote operating efficiency.
• Communicates and understands technical information related to existing and upcoming systems.
• Develops supporting documentation for outlining requirements, business use cases, risks, recommendations, system design, and testing plans.
• Monitors system and business operations, anticipates future needs, and plans accordingly to meet those needs and document costs.
• Coordinates implementation of new systems; confers with appropriate managers and staff to resolve issues.
• Provides training and support to end-users.
• Provides reports for departmental data requests.
• Champions policy creation or revision.
• Recommends and facilitates new workflows, forms, or processes to increase performance or streamline a manual process.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficiency in Data Analytics, including analyzing complex datasets, identifying trends, developing insights, and supporting data‑driven decision‑making.
• Familiarity with Artificial Intelligence (AI) concepts and tools, including practical application of machine learning–enabled features within business systems, workflow automation, and process optimization.
• Understands business issues and data challenges.
• Strong knowledge of personal computers and Microsoft products.
• Knowledge of software or web development and web browsers.
• Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.
• High level of professionalism and interpersonal skills. Excellent critical thinking, analytical, and problem-solving skills.
• Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.
• Ability to translate complex data into understandable conclusions and recommendations.
• Ability to continually increase technical competency of self and others through education and research within the field.
• Ability to prioritize based on organizational needs and to shift priorities on short notice.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree or equivalent combination of education and experience required.
• Minimum of 3 years of experience including system analysis, gathering requirements, prioritizing, documenting, and developing plans required.
• On-call work to provide additional support and work to be performed outside of traditional business hours including early mornings, nights, weekends, and holidays required.
• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

• Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.