Business Systems Analyst

Infosys Limited; Hartford (CT); On-site; USD 101,000 - 131,000; Full time

Benefits offered by this job

Long-term/Short-term Disability

Health and Dependent Care Reimburse/RS

Insurance (Accident, Critical Illness,

hospital indemnity

401(k) plan and contributions

Job summary

Infosys is seeking a Technology Project Lead 1 in the United States to drive delivery across client engagements. You will develop project timelines, proactively identify resource gaps, and act as a liaison between technical teams and clients in regular meetings and milestone reviews.

You will support SDLC processes, monitor deliverables across all phases, and contribute to budgets while managing scope changes and client approvals.

Qualifications

• Bachelor’s degree or foreign equivalent.
• This position may require relocation and/or travel to work/project location.
• US work authorization without employer sponsorship is required.

Responsibilities

• Develop project timelines and address resource discrepancies to ensure timely delivery.
• Act as a liaison between technical teams and clients with regular meetings and milestone reviews.
• Support the technical team in following SDLC processes and align deliverables with requirements.
• Monitor deliverables across all phases to meet quality benchmarks and stakeholder expectations.
• Contribute to project budgets aligned with scope and key deliverables.
• Identify scope changes and new client requests; support effort estimation and client sign-offs.

Skills

SQL & Data Analysis

Testing & QA

Production Support & RCA

Agile Methodologies

Education

Bachelor’s degree or foreign equivalent

Tools

Apptio TargetProcess

Jira SaaS

Visio

Job description

Hartford, CT, Plano, TX, Raleigh, NC, Reston, VA, Richardson, TX, Tempe, AZ

State / Region / Province

Arizona, Connecticut, North Carolina, Texas, Virginia

Country

USA

Domain

Delivery

Interest Group

Company

ITL USA

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

In the assigned Job Role of Technology Project Lead 1, your Area Of Responsibility will be as below:

• Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion
• Act as a liaison between technical teams and clients, facilitating smooth communication through regular meetings and milestone reviews
• Support the technical team in following SDLC processes, ensuring all deliverables align with client requirements and specifications
• Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations
• Contribute to the creation of project budgets that aligns with the scope, strategy, and key deliverables
• Identify scope alterations and new client requests, support in effort estimation, obtaining necessary approvals and securing client sign-offs

Your contribution to the team:

• Proactive risk management to ensure uninterrupted delivery.
• An ability to build collaborative relationships with stakeholders through effective communication
• Focus to anticipate challenges and deliver innovative solutions.
• Commitment to balance project economics with adherence to strategic priorities.

Required Skill and Experience

• Experience with SQL & Data Analysis – SQL for data validation, issue investigation, and data-driven decision making.
• Testing & Quality Assurance – Ability to create test cases, define acceptance criteria, execute SIT/UAT/E2E testing, and manage defects.
• Production Support & Root Cause Analysis – Experience investigating production issues, performing RCA, and supporting releases.
• Agile Methodologies – Strong understanding of Agile practices, workflows, and cross-functional collaboration.

Preferred Skill and Experience

• Multifamily Loan Servicing Domain Knowledge – Familiarity with Multifamily/Mortgage Loan Servicing processes and operations.
• Vendor Management Experience – Experience working with technology vendors or third-party service providers on complex implementations.
• Workflow & Collaboration Tools – Experience with Apptio TargetProcess, Jira SaaS, Visio, and similar tools.
• Generative AI Tools – Practical experience using Copilot, ChatGPT, or similar AI tools for analysis, documentation, and productivity.
• Technical Systems Understanding – Good understanding of application behavior, system integrations, and data flow concepts without requiring coding expertise

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

"The estimated annual compensation for this role in Reston, Virginia, will be $100947 to $131231."

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.