Business Systems Analyst

Stefanini, Inc; Grand Rapids (MI); Hybrid; USD 89,544 - 96,432; Full time

Benefits offered by this job

Client Equipment Provided

Job summary

Stefanini Group is seeking a Business Systems Analyst for the Grand Rapids, MI area. This contract role focuses on CES configuration, integration with Facets and Epic Tapestry, and driving changes to improve claims adjudication workflows in cooperation with payer strategies.

The position requires collaboration across teams and thorough system analysis. The ideal candidate will have hands-on experience with Optum CES, Facets, and Epic Tapestry, plus a strong background in documenting requirements

Qualifications

• Experience with business systems analysis and requirements gathering.
• Ability to define scopes and objectives for information systems.
• Proven ability to work with cross-functional teams and stakeholders.
• Knowledge of healthcare IT systems and providers preferred.

Responsibilities

• Define system scope and objectives through research and fact-finding.
• Analyze requirements and document system logic issues.
• Collaborate with users to troubleshoot and optimize workflows.
• Stay current with industry trends and technology implications.

Skills

Requirements gathering

Workflow analysis

Stakeholder communication

Systems thinking

Education

Associate's Degree or Technical School

Bachelor's Degree or equivalent

Tools

Optum CES

Facets

Epic Tapestry

Job description

Join us to co-create solutions for a better future!

Job Details

Business Analyst

Job Description

Business Systems Analyst Grand Rapids,MI Posted:7/23/2026

Job Category: Business Analyst

Position Type: Contract

Duration: 3+ Months

Remaining Positions: 1

Stefanini Group is hiring!

Stefanini is looking for a Business Systems Analyst for Grand Rapids, MI location (Hybrid).

W2 candidates only!

100% Hybrid: Onsite Cadence - One day per week (Tuesday)

• Expenses allowed: TBD
• Client Equipment to be Provided

Specific Skillset Requirements: We are seeking a seasoned Business Analyst with expertise in Optum Claims Editing System (CES) with integration experience with Facets and Epic Tapestry. This individual will be responsible for driving CES configuration, edit implementation, and system alignments. The role demands cross-functional collaboration, system analysis, and execution oversight to enhance claims adjudication workflows and ensure alignment with payer strategies, Optum CES and Facets experience.

Job Summary

• Under minimal supervision, formulates and defines systems scope and objectives through research and fact-finding, combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately-sized information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic issues as necessary. Considers the business implications of the application of technology to the current business environment. Assists and advises less-experienced Business Systems Analysts. Competent to work in some phases of systems analysis, but may require guidance in others.

Essential Functions

• Under minimal supervision, with the implications of the application of new/differing technology to the current business environment in mind, utilizes research and analysis, along with an understanding of relevant business systems and industry requirements, to define systems scopes and objectives for developing new, or improving existing, information systems.
• Performs business analysis, workflow analysis and optimization, works with users to define their needs and then document requirements.
• Collaborates with others to troubleshoot issues with existing systems.
• Remains current with business requirements and needs, based upon future industry trends and changes and understands the implications for existing technology.

Job Requirements Details

Technical Skills

Must Have

• Optum CES and Facets

Nice To Have

• Epic Tapestry

Qualifications

• Required Associate's Degree Technical school or equivalent
• Preferred Bachelor's Degree or equivalent
• 2 years of relevant experience in the field Required
• 3 years of relevant experience in the field Preferred
• Experience formulating and defining systems scopes and objectives Preferred
• Experience in systems development lifecycle, including requirements gathering and design Preferred
• Participant in multiple phases of an integrated system implementation Preferred
• Background in a health care, sciences or information systems Preferred

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

Pay Range

$ 65.00 - $ 70.00