Business Systems Analyst

Aleron; Buffalo (NY); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

Supportive team culture

Career growth opportunities

People-first environment

Job summary

Aleron is searching for a Business Systems Analyst in Buffalo, NY, on a contract basis. This role involves leading complex projects from proposal to post-implementation while interacting with multiple business units. You will prepare functional specs, coordinate test plans, ensure compliance, and support a team-oriented culture.

The ideal candidate has a strong background in operational/business analytics, Agile experience, and outstanding communication skills. Join a people-first environment where collaboration and growth are encouraged.

Qualifications

• Minimum of 6+ years of experience in operational/business analytics.
• Experienced as Functional & UAT test Lead with defect management.
• Proficient in Agile methodologies and project documentation.

Responsibilities

• Facilitate complex projects including functional specs and test plans.
• Coordinate meetings with business to gather application requirements.
• Ensure compliance with internal and regulatory standards.

Skills

Operational/business analytics

Test plan preparation and execution

Agile methodologies

Jira and Confluence management

Problem-solving

Education

High School Diploma or GED

Bachelor's Degree

Tools

Jira

Confluence

Job description

Business Systems Analyst

Location: Buffalo, NY | Employment Type: Contract | Industry: Banking | Compensation: $48.00 /hr | Schedule: 40 hrs/Week.

About the Opportunity

• Responsible for facilitating complex projects from proposal through post‑implementation.
• Participates in meetings with lines of business to identify their requirements for how an application looks and feels to the end user, and provides feedback on them.
• Serves as project lead to ensure test plans and specifications are completed on a timely basis, and the project meets established milestones.
• Considered Subject Matter Expert in assigned systems within 18 months of being assigned.
• Responsible for preparing well‑documented functional specifications for assigned projects, test plans, test cases, and execution of test cases.
• Responsible for research analysis of complex data, ensuring the functional design of assigned projects is accurate.
• Serve as a mentor to less experienced staff by assisting in application training, research analysis, and project methodology consultation.
• Serve as functional lead on complex projects for assigned applications.
• Schedule and facilitate project team meetings, document and distribute meeting minutes as applicable.
• Meet with business client to discuss requested application changes related to an enterprise‑wide or business initiative, compliance/regulatory requirement, needed system change due to contractual agreement, or system maintenance (business as usual), ensuring a thorough understanding of specifications for assigned applications.

Why You'll Love Working Here

• Supportive, team‑driven culture that values collaboration, transparency, and accountability.
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
• People‑first environment that encourages employees to bring their authentic selves to work.
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

What You'll Do

• Participate in design discussions and document/deliver needed functional specifications.
• Participate in meetings with lines of business to identify their requirements in how an application looks and feels to the end user, and provide feedback to clients regarding business requirements to ensure technology applications support internal/external customer needs and products/services as provided by lines of business. Review business requirements with the technology team to ensure a shared understanding of the project requirements.
• Coordinate and provide estimates for large projects and complete estimates for assigned components on assigned projects, inclusive of timelines and project phases.
• Serve as subject matter expert to consult and advise on how applications can be impacted by enterprise‑wide initiatives, like an acquisition or major change in products/services provided to customers.
• Work with the vendor and technical team to gain a thorough understanding of project functionality and provide insight on implementation.
• Serve as Test Coordinator for large project initiatives involving multiple applications.
• Participate in and document data mapping for integration of systems, conversion, and acquisition‑related projects to understand how applications need to change or be impacted by enterprise‑wide initiatives, like regulatory requirements, other system enhancements, or business initiatives.
• Work with other testing teams, when applicable, to prepare test plans and scripts based on functional specifications and manage or execute test cases, verifying that changes and enhancements work and perform as needed.
• Serve as functional lead with other project team members on other systems that impact the project.
• Monitor functional specifications and change requests to ensure the project stays within scope, meets regulatory requirements, and adheres to business requirements and Corporate Technology standards.
• Ensure the Bank processes and documentation are followed to ensure adherence to Corporate Technology standards and regulatory requirements.
• Ensure change requests are consistently documented, reviewed, and resolved to ensure the application is working to support products/services required by the line of business.
• Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance.
• Ensure issues, incidents, and questions are documented, reported, and resolved as required.
• Coordinate and manage post implementation by getting feedback, resolving any issues, and completing a debrief, including actual to plan for timeline and financials.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
• Identify risk‑related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the client Bank brand.
• Maintain client internal control standards, including timely implementation of internal and external audit points, together with any issues raised by external regulators as applicable.
• Prepare well‑documented functional specifications for assigned projects, test plans, test scripts, and execution of test scripts.
• Perform research and analysis of complex data to ensure functional designs are accurate and aligned with business needs.
• Act as a consultative and authoritative source of knowledge regarding how the business operates within the assigned line of responsibility.
• Assist in solution design by defining how it should work, enabling engineering teams to design how it will be built.
• Partner closely with Product Owners and Agile team members to support business and technical discovery, story refinement, acceptance criteria, data mapping, interfaces, and overall solution definition.
• Schedule and facilitate project and team meetings; document and distribute meeting minutes as applicable.
• Meet with business clients to discuss requested application changes related to enterprise initiatives, regulatory/compliance needs, contractual obligations, and business‑as‑usual enhancements, ensuring a thorough understanding of requirements.
• Participate in design discussions and ensure delivery of complete and accurate functional specifications.
• Review business requirements with technology teams to ensure shared understanding and alignment with project goals.
• Coordinate and provide estimates for complex projects, including timelines and project phases.
• Serve as a subject matter expert advising on application impacts related to enterprise‑wide initiatives such as acquisitions or major product and service changes.
• Serve as Functional Testing Lead and User Acceptance Testing (UAT) Coordinator: Design, prepare, build, and execute test plans and scripts.
• Coordinate with engineering teams on unit, integration, and functional testing.
• Ensure documentation, evidence, traceability, compliance, and audit readiness.
• Assist in coordinating successful production implementations, including implementation.
• Complete other related duties as assigned.

Job Requirements

What You'll Bring

• High School Diploma or GED
• Minimum of 6+ years of experience in operational/business analytics.
• Minimum of 6+ years of experience in design, preparing, building, documenting, and executing test plans as Functional & UAT test Lead, defect management.
• Minimum of 6+ years of experience in Agile, Jira & Confluence management, Sprint Planning, Story Refinement, Procedure & Process documentation management.
• Minimum of 6+ years of experience in System & user incident support, triage, coordinate with tech, business, and vendors.

What Sets You Apart

• Bachelor's Degree.
• Proficiency with personal computers as well as pertinent software packages.
• Excellent problem‑solving skills to assist in issue resolution.
• Subject matter expert in business with knowledge or experience utilizing the application/system being supported.
• Capable of working on multiple projects of a complex nature.
• Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications.
• Advanced knowledge and focus on the entire system to work on projects outside of normal BAU.
• Ability to effectively use project management, word processing, and spreadsheet applications.
• Excellent understanding of the Bank's application framework.
• Familiarity with application development software and hardware platforms.
• Ability to understand the business(es) being supported and its terminology.
• Ability to effectively present to all levels of management.
• Ability to multitask for various components of complex projects.
• Ability to coordinate between applications and business units.
• Ability to work in a team environment as well as autonomously.
• Ability to recognize project milestones and delivery dates.
• Ability to recommend and implement solutions.
• Good understanding of Bank acquisition methodology or relevant conversion experience.

Additional Information

• Upon offer of employment, the individual will be subject to a background check.

Equal Opportunity Employer

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F‑1 OPT STEM work authorization status.