Business System Analyst l

University of Central Florida; Orlando (FL); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible spending

Employee Assistance Program

Paid time off

Retirement savings options

Employee discounts

Education assistance

Job summary

University of Central Florida is seeking a Business System Analyst I to clarify project objectives, analyze business needs, and translate them into clear, structured requirements for IT initiatives. You will ensure alignment with university goals and support the implementation of process improvements across departments.

The role involves designing and documenting workflows, assisting with testing, and coordinating data migration and security considerations.

Qualifications

• Bachelor’s degree or higher with 0+ years of experience; or High School Diploma with 4+ years of relevant work experience.
• PMI-CAPM, iiBA-ECBA, PMI-PBA, or iiBA-CBAP certifications preferred.
• Strong communication and organizational skills; detail-oriented and capable of documenting complex requirements.

Responsibilities

• Translate business objectives into system requirements.
• Document detailed project scope and requirements.
• Collaborate with end users to analyze, document, and develop workflows.
• Assist with testing and implementation of system solutions.
• Coordinate documentation of test cases and user acceptance testing.

Skills

Requirements gathering

Business analysis

Data migration

Stakeholder communication

Education

Bachelor’s degree

Master’s degree

High School Diploma with 4+ years experience

PMI-CAPM

iiBA-ECBA

PMI-PBA

iiBA-CBAP

Job description

The Opportunity:

The Business System Analyst I works with administrators, subject matter experts, and IT personnel to clarify project objectives, conducts business needs analysis, and provides clear and structured requirements for technology related initiatives and upgrades. Ensures IT systems and applications are aligned with UCF organizational objectives. Plans, manages, and ensures the proper implementation of projects related to business process changes and improvements. Evaluates, assesses, and designs the technical functions of various UCF business systems modules.

Responsibilities:

System Enhancements and Technical Requirements:

• Translates business objectives into system requirements.
• Documents detailed project scope and requirements.
• Designs systems to integrate and streamline business records for various UCF departments.
• Facilitates implementation design, table development, data migration and maintenance.
• Collaborates with end users to analyze, document, and develop workflows.
• Assists with configuration, testing, and implementation of system solutions.
• Performs gap analysis and identifies needed process changes.
• Evaluates customer business needs; identifies and documents business problem(s).
• Evaluates and documents impact of proposed solution(s) on the organization’s operations.
• Builds and maintains documentation templates.
• Coordinates documentation of test cases; facilitates and tracks user acceptance testing.
• Documents necessary user, file, and object level security.
• Assists with business case development, build vs. buy, feasibility, risk, and cost-benefit analyses.
• Collaborates with business owners and subject matter experts to design and develop high quality business solutions and processes.

Technical Support and Consultation:

• Consults with users and departments to evaluate, assess, and determine user functions.
• Manages data, monitors interfaces, and assures compliance with applicable department regulations.
• Designs, modifies, and executes specific queries
• Coordinates preparation of tests and loading of program patches and upgrades.
• Serves as a liaison between end-users and programmers to ensure computer applications and modifications meet business needs.

Minimum Qualifications:

Bachelor’s degree and 0+ years of relevant experience; or High School Diploma (or equivalent) and 4+ years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Master's Degree.
• Certification(s) PMI-CAPM, or iiBA-ECBA, or PMI-PBA, or iiBA-CBAP.
• Highly organized.
• High attention to detail.
• Excellent written and verbal communication skills.

Special Instructions to the Applicants:

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more…For more benefits information, view the UCF Employee Benefits Guide.
• Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
• Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Student Success and Well-Being (SSWB) - Student Financial Assistance

Work Schedule

Monday through Friday from 8:00 AM to 5:00 PM.

Type of Appointment

Regular

Expected Salary

$48,722.00 to Negotiable

Job Posting End Date

08-19-2026-12-00-AM

Equal Opportunity

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email [e-mail].

For general application or posting questions, please email [e-mail].