Business System Analyst - Epic Contract Build

Sentara Health

Virginia Beach (VA)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

401k/403B with Employer Match

Job summary

Sentara Health is seeking a Business Systems Analyst to support and optimize contract build workflows. This role involves working with operational leaders and IT teams to enhance system efficiency and implement solutions aligned with organizational goals.

The ideal candidate will have experience with Epic applications and strong analytical skills, as they will be responsible for requirements gathering, system analysis, and user training.

Qualifications

Minimum 2 years of IT experience.
Minimum 2 years of experience in Business Systems Analysis.
Experience gathering requirements and supporting business applications.

Responsibilities

Gather, analyze, and document business and system requirements.
Support and maintain Epic Contract Build workflows.
Develop and maintain user documentation and training materials.

Skills

Strong analytical skills

Troubleshooting

Communication skills

Documentation skills

Education

HS - High School Grad or Equivalent

Tools

Epic

Job description

Overview

Business Systems Analyst – EPIC Contract Build is responsible for leveraging healthcare systems knowledge, business processes, and Epic application expertise to support and optimize contract build workflows. This role partners with operational leaders, business stakeholders, and IT teams to maximize system efficiency, improve communication, and implement solutions that support organizational goals.

The Business Systems Analyst will consult with leadership to identify operational and system needs, coordinate with technical teams to design or enhance solutions, provide support and training, and contribute to project execution and customer support efforts.

This role involves gathering and documenting requirements, performing system analysis, developing specifications, and delivering solutions that meet business and operational needs. The ideal candidate will bring experience supporting Epic Contract Build activities, strong analytical skills, and the ability to collaborate across teams.

Location

Virginia Beach, VA

Work Shift

First (Days)

Key Responsibilities

Collaborate with business stakeholders to understand requirements and identify opportunities for process improvement.
Gather, analyze, and document business and system requirements.
Develop detailed requirements, workflows, and use cases for system enhancement projects.
Support and maintain Epic Contract Build workflows and configurations.
Coordinate with IT teams and operational stakeholders to create or update system solutions.
Analyze and troubleshoot application or technology issues, identify root causes, and implement solutions.
Assist with project coordination, product support, testing, and implementation activities.
Develop and maintain user documentation, training materials, tip sheets, and technical specifications.
Provide end-user support and training as needed.
Research emerging technologies and process improvement opportunities to enhance business operations.
Participate in ongoing optimization efforts and support system enhancements.

Education

HS - High School Grad or Equivalent required

Certification/Licensure

Epic certification preferred

Experience

Minimum 2 years of IT experience
Minimum 2 years of related Business Systems Analyst or application support experience
Experience gathering requirements, performing system analysis, and supporting business applications
Experience working with healthcare workflows and cross-functional stakeholders
Strong troubleshooting, communication, and documentation skills
Experience with Epic Contract Build workflows and configuration
Experience supporting healthcare applications or Epic environments
Experience with testing, implementation, and end‑user training

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long‑Term, Short‑Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan

Equal Opportunity Employer

Sentara Health is an equal‑opportunity employer and prides itself on diversity, inclusion, and belonging. Diversity, inclusion, and belonging is a guiding principle to ensure the workforce reflects the communities it serves.

Locations for Remote Work