Business System Analyst

Socket.dev; Long Beach (CA); On-site; USD 84,000 - 150,000; Full time

Benefits offered by this job

Company equity

Medical coverage

Dental coverage

Vision coverage

Paid time off

Vacation days

401(k) retirement plan

Onsite meals

Job summary

Vast is seeking a Business Systems Analyst to support enterprise-level engineering and manufacturing information systems from our Long Beach, CA location. You will work with TPMs, IT, and end users to map processes, document requirements, and ensure data integrity across MES/ERP environments.

The role emphasizes hands-on analysis, training material creation, and post‑go‑live support. Ideal candidates have 2+ years as a business analyst in manufacturing settings, strong Jira/Confluence skills,

Qualifications

• Bachelor’s degree or equivalent practical experience in a technical, engineering, or business field.
• 2+ years in business analysis supporting MES/ERP environments.
• Familiarity with Jira and Confluence for tracking and documentation.
• Strong communication and ability to handle high volumes of concurrent requests.
• Attention to detail and analytical mindset with data validation.
• Experience creating user guides and training materials.

Responsibilities

• Serve as the primary point of contact between TPMs, IT help desk, and end users across engineering, manufacturing, and quality functions.
• Document current-state workflows and identify process gaps / inefficiencies.
• Perform triage to provide first-line support and analysis before escalating requests to product managers or vendors.
• Gather detailed functional requirements to develop use cases, technical requirements, and acceptance criteria.
• Support cross-system data mapping / integrations and identify gaps between standard functionality and business needs.
• Participate in configuration reviews and solution walkthroughs, support vendor evaluations.
• Create and maintain process documentation and training/user guides; support training delivery.
• Act as a resource for super users; support post-go-live stabilization of new features.

Skills

Jira

Confluence

Data analysis

End-user support

Communication

Attention to detail

Stakeholder management

Education

Bachelor's degree

Tools

MES

ERP

Teamcenter

NetSuite

PLM

Job description

At Vast, our mission is to contribute to a future where billions of people are living and thriving in space. Vast is developing next-generation space stations to ensure a continuous human presence in space for America and its allies, enabling advanced microgravity research and manufacturing, and unlocking a new space economy for government, corporate, and private customers. Using an incremental, hardware-rich and low-cost approach, Vast is rapidly developing its multi-module Haven Station. Haven Demo’s 2025 success made Vast the only operational commercial space station company to fly and operate its own spacecraft. Next, Haven-1 is expected to become the world’s first commercial space station when it launches, followed by additional Haven modules to enable permanent human presence by 2030. Our team is all-in, committed to executing our mission safely and on time. If you want to work with the most talented people on Earth furthering space exploration for humanity, come join us.

Vast is looking for a Business Systems Analyst (BSA), reporting to the Senior Manager of Information Systems to support enterprise-level engineering and manufacturing information systems.

This role will provide hands‑on functional support, process analysis, and execution capacity that are critical to designing and building humanity's first human-rated space station.

This will be a full‑time, exempt position located in our Long Beach location.

Responsibilities

• Serve as the primary point of contact between Technical Product Managers (TPMs), IT help desk, and end users across engineering, manufacturing, and quality functions
• Partner closely with TPMs and functional stakeholders to document current-state workflows and identify process gaps / inefficiencies
• Perform triage to provide first‑line support and analysis before escalating user requests, questions, and data issues to the product managers, technical team or third party vendors
• Gather detailed functional requirements from manufacturing, engineering, quality, and other functional teams to develop use cases, technical requirements, and acceptance criteria
• Support cross‑system data mapping / integrations and identify gaps between standard system functionality and business needs
• Participate in configuration reviews and solution walkthroughs, support vendor/solution evaluations from a functional perspective
• Create and maintain process documentation and training/user guides; support training delivery
• Act as a resource for super users; support post‑go‑live stabilization of new features

Minimum Qualifications

• Bachelor's degree in a technical, engineering, or business-related field, or equivalent practical experience
• 2+ years hands‑on experience in a business analyst or similar role supporting manufacturing software e.g., Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP)
• Familiarity with Atlassian tools: Jira for tracking/managing work, Confluence for documentation
• Comfortable working directly with end users and handling a high volume of concurrent requests
• Strong analytical mindset and attention to detail when validating data or system behavior
• Excellent written and verbal communication skills; experience authoring how‑to guides, training materials, or user documentation

Preferred Skills & Experience

• Direct experience with Product Lifecycle Management (PLM) (Siemens Teamcenter preferred), Manufacturo MES and/or NetSuite ERP
• Aerospace or other complex, regulated engineering/manufacturing environment experience
• Experience as a manufacturing engineer, manufacturing analyst, business analyst, or similar role with direct experience with PLM, MES, ERP systems
• Experience translating between technical/system language and functional language
• Comfortable working in a high‑stress, fast‑paced environment with shifting priorities

Additional Requirements

• Willingness to work evenings and/or weekends to support critical mission milestones

Pay Range

• Business System Analyst Level II: $84,000 - $118,000
• Senior Business System Analyst: $108,000 - $150,000

Pay Range: California

$84,000 – $150,000 USD

COMPENSATION AND BENEFITS

Base salary will vary depending on job-related knowledge, education, skills, experience, business needs, and market demand. Salary is just one component of our comprehensive compensation package. Full‑time employees also receive company equity, as well as access to a full suite of compelling benefits and perks, including: medical, dental, and vision coverage for employees and dependents, generous paid time off; up to 20+ days of vacation for exempt staff and up to 10+ days of vacation for non‑exempt staff with the ability to cash‑out unused vacation annually, paid parental leave, short and long‑term disability insurance, life insurance, access to a 401(k) retirement plan, ClassPass credits, personalized mental healthcare through Spring Health, and other discounts and perks. We also take pride in offering exceptional food perks, with snacks, drip coffee & onsite barista, cold drinks, and dinner meals remaining free of charge, and lunch subsidized as part of Vast’s ongoing commitment to providing high‑quality meals for employees.

U.S. EXPORT CONTROL COMPLIANCE STATUS

The person hired will have access to information and items subject to U.S. export controls, and therefore, must either be a “U.S. person” as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. This status includes U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and asylees and refugees with such status granted, not pending.

EQUAL OPPORTUNITY

Vast is an Equal Opportunity Employer; employment with Vast is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.