Business Support Specialist - Shockwave Medical

6947-SHOCKWAVE MEDICAL INC. Legal Entity; Santa Clara (CA); On-site; USD 47,000 - 77,000; Full time

Job summary

Johnson & Johnson in Santa Clara, CA, is hiring a Business Support Specialist – Shockwave Medical to join our team. You will partner with managers to open requisitions, coordinate interviews, and support onboarding for new hires.

You will deliver new hire orientation, handle promotions and salary changes, and serve as the go-to contact for time and attendance. This role emphasizes data accuracy, confidentiality, and a proactive approach to improving processes in a fast-paced environment.

Qualifications

• BA/BS degree preferred or equivalent, relevant work experience.
• Proven ability to manage concurrent responsibilities, prioritize and manage projects in a fast-paced environment.
• Great relationship management and communication skills.
• Ability to interact with all levels of the organization in a professional manner.
• High attention to detail and confidentiality when handling information.
• Proficient in Microsoft Office; ADP/HRIS experience is a plus.
• Strong problem solving, data analysis and analytical skills.
• Operate as a team and/or independently with flexibility to changing requirements.

Responsibilities

• Partner with managers to open new requisitions and schedule interviews.
• Collaborate with Recruiting & Onboarding and Talent Acquisition to support onboarding.
• Deliver new hire orientation and be a subject matter expert for new hires.
• Walk managers through processing promotions, salary changes, reporting changes, terminations or other employee changes.
• Act as the key point of contact for time and attendance-related topics for hourly employees (if applicable).
• Collaborate with TA, BUHR, and Managers to provide an excellent employee experience and positive morale.
• Escalate issues with manager tasks and ensure resolution.
• Identify gaps in existing processes and implement agreed changes.
• Enable compliance and participate with audits.
• Assist with planning and executing team and company events, including catering coordination.
• Work on projects requiring independent action and initiative.

Skills

Accountability

Administrative Support

Business Writing

Communication

Customer Centricity

Data Capturing

Diary Management

Document Management

Execution Focus

Filing Documents

Microsoft Office

Office Administration

Process Oriented

Professional Ethics

Telephone Etiquette

Travel Planning

Typing

Education

BA/BS degree preferred

Tools

ADP

Microsoft Office

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

Job Function

Business Support Job Sub Function: Administration & Secretarial Job Category: Business Enablement/Support All Job Posting Locations: Santa Clara, California, United States of America

Position Overview

Johnson & Johnson is hiring for a Business Support Specialist – Shockwave Medical to join our team located in Santa Clara, CA. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Essential Job Functions

• Partner with managers to open new requisitions and schedule interviews
• Partner with the Recruiting & Onboarding (R&O) and Talent Acquisition (TA) Teams to support onboarding
• Deliver new hire orientation and be a subject matter expert for new hires
• Walk managers through processing promotions, salary changes, reporting changes, terminations or other employee changes
• Act as the key point of contact for time and attendance-related topics for hourly employees (if applicable)
• Collaborate with TA, BUHR, and Managers, to provide an excellent employee experience and encourage positive company morale
• Escalate issues with manager tasks to the appropriate internal resource and ensure resolution
• Proactively identify gaps in existing processes and take the initiative to implement agreed changes
• Enable compliance and participate with audits
• Assist with planning and executing team and company events, including catering coordination
• Work on projects where independent action and initiative are required in resolving problems and developing recommendations

Requirements

• BA/BS degree preferred or equivalent, relevant work experience
• Proven ability to manage concurrent responsibilities, prioritize and manage projects in a fast-paced environment
• Great relationship management and communication skills
• Ability to interact with all levels of the organization in a professional manner
• High attention to detail
• Great ethics, especially when accessing or handling confidential information
• Ability to stay organized, prioritize and achieve deadlines in a fast-paced environment
• Proficient in Microsoft Office
• Experience with ADP or similar payroll/HRIS desired
• Strong problem solving, data analysis and analytical skills
• Operate as a team and/or independently while demonstrating flexibility to changing requirements

Required Skills: Preferred Skills: Accountability, Administrative Support, Business Writing, Communication, Customer Centricity, Data Capturing, Diary Management, Document Management, Execution Focus, Filing Documents, Microsoft Office, Office Administration, Process Oriented, Professional Ethics, Telephone Etiquette, Travel Planning, Typing

Additional Description for Pay Transparency

The anticipated base pay range for this position is : $47,150.00 - $76,705.00

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• 10 days Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

Equal Opportunity Employer

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.