Business Support Specialist II (Hybrid)

First Citizens; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens in Raleigh, NC is seeking a detail‑oriented operations support specialist to assist in spreading financial statements into our spreading software. The role requires interpreting complex financial data from personal and business statements and tax returns, and collaborating with analysts and underwriters.

The ideal candidate has strong accounting knowledge and solid communication skills, with a strong emphasis on accuracy.

Qualifications

• Bachelor's Degree and 0 years of experience in Support, or Operations, or Customer Service
• High School Diploma or GED and 4 years of experience in Support, or Operations, or Customer Service
• Additional Qualifications: Minimum of 6 hours of college level accounting; strong understanding of financial principles & concepts; good communication skills

Responsibilities

• Receive, evaluate, and spread appropriate financial statement data into spreading software.
• Interpret and understand personal and business financial data in financial statements, tax returns, and notes.
• Request any additional information needed to complete work requests per bank guidelines.
• Assist field associates, analysts and underwriters with industry information (NAICS Codes, RMA comparisons, etc.)

Skills

Detail oriented

Analytical skills

Education

Bachelor's Degree

High School Diploma or GED

Job description

Overview

This is a Hybrid role that would require coming in the Raleigh, NC office Tuesday, Wednesday, and Thursday.

Supports the Bank’s business and commercial lending activities by providing financial spread reports for business and commercial customers and prospects. May also support the lending activities of the agribusiness and governmental lending channels.

Responsibilities & Qualifications

Receive, evaluate, and spread appropriate financial statement data into spreading software. Interpret and understand personal and business financial data found in financial statements, CBI reports, personal tax returns, accounting and tax changes and notes to financial statements in order to transfer information appropriately in the spreading software.

Request any additional information needed to complete the work requests in accordance with servicing requirements and Bank guidelines.

Assist field associates, analysts and underwriters with industry information (NAICS Codes, RMA comparisons, etc.)

Position Specific Skills:

Detail oriented

Analytical skills

Qualifications:

Bachelor's Degree and 0 years of experience in Support, or Operations, or Customer Service OR High School Diploma or GED and 4 years of experience in Support, or Operations, or Customer Service

Additional Qualifications:

• Minimum of 6 hours of college level accounting.
• Must have strong understanding of financial principles & concepts and good understanding of business legal structures.
• Attention to detail, computer skills, and good oral and written communication skills

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.