Business Support Specialist

Delta Dental of Virginia; Roanoke (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Annual Incentive Plan

Comprehensive Insurance Coverage

Tuition Reimbursement

Job summary

Delta Dental of Virginia is seeking a business support professional to optimize the operations of their CFO’s office while ensuring smooth functionality within the Finance division. The successful candidate will manage Board meeting logistics, prepare quality presentations and assist with finance-related compliance tasks.

Candidates should have a Bachelor’s degree and advanced proficiency in MS Office tools. Offering a comprehensive package with benefits like health insurance and a generous PTO policy.

Qualifications

• Preferred: Bachelor’s degree or equivalent combination of education and experience.
• Advanced proficiency in Excel, PowerPoint, and Word.
• Experience in administrative, coordination, or business operations support.

Responsibilities

• Support the CFO with Board meeting logistics and deliverables.
• Prepare presentations and documents for leadership audiences.
• Assist with financial reconciliations and compliance activities.

Skills

Detail-oriented

Proactive approach

Financial compliance

Communication skills

Microsoft Office proficiency

Education

Bachelor’s degree

Associate’s degree

Tools

Excel

PowerPoint

Adobe

Microsoft Teams

Microsoft Outlook

Job description

The Finance division is seeking a high-performing business support professional to ensure the smooth operation of the CFO’s office and the broader Finance team. This role blends executive-level assistance with hands‑on finance operations support, including process tracking, documentation, financial compliance‑related activities. Provides assistance in support of the Board of Directors and related Board Committees, as well as duties specifically for the Finance division, including special assignments, meeting document preparation and presentation support, while ensuring efficient organization of the Finance division. Successful candidates typically bring a professional, detail‑oriented, and proactive approach to supporting executive leadership and Finance operations.

Essential Functions

Communications Board & Governance Support

• Support the CFO and other Finance leaders in managing Board and Committee meeting deliverables
• Coordinate Board meeting logistics, including meals, lodging, meeting room set up, and incidentals
• Attend Board meetings (overnight travel required with approximately 10 overnight stays per year)
• Maintain records of Board and Committee attendance and meeting expenses

Communications, Document Production & Reporting

• Prepare and edit professional presentations and documents in Adobe, Excel, PowerPoint, and Word for Board level and internal presentations
• Review presentation materials for consistency with company standard formatting and templates, presentation flow and readability, ideas to improve presentation materials to improve the intended audience’s comprehension and experience

Finance Operations, Reconciliations & Compliance

• Provides support to the Finance division by preparing intercompany billings, maintaining check deposits and logs, assisting with tracking provider tax liens, and supporting monthly reconciliations
• Prepare deposits payment refunds and other items
• Prepare and track abandoned property due diligence letters and state filings, using mail merge between Excel and Word
• Assist with sales and use tax filings and payments
• Support as needed to resolve Accounts Payable and vendor billing issues

Internal Meetings & Travel Support

• Support Finance division meetings, including meeting calendar management, on‑site support for departmental and company meetings consisting primarily of coordination of materials submissions, Teams meeting administration, catering, and supply ordering, etc.
• Book travel and prepare expense reports for Finance division personnel, as needed

Qualifications, Education & Experience

Education & Certifications

• Preferred: Bachelor’s degree, or an equivalent combination of education (Associate’s degree) and experience
• Demonstrated advanced proficiency in Excel, PowerPoint, and Word; Microsoft Office Specialist (MOS) or similar Microsoft‑recognized certifications a plus
• Providing administrative, coordination, or business operations support
• Supporting leadership and Board‑related activities, including preparation of confidential materials
• Preparing financial or presentation materials for leadership audiences
• Coordinating finance or business operations activities and working cross‑functionally to resolve issues

Technical Skills

• Extensive experience with Microsoft Outlook, OneNote, Microsoft Teams, PowerPoint, Word, Adobe and Excel with preferred exposure to Loop.
• Ability to aggregate and publish reports from multiple sources using Adobe and other software tools
• Leveraging software to organize project work among groups for tasks, calendaring, and document storage/workspaces
• Familiarity with network storage of files both in OneDrive and on‑site networks

Core Competencies

• Exercises sound judgment, professionalism, and discretion when supporting executives and Board‑level activities
• Demonstrates a proactive, solution‑oriented approach with the ability to anticipate needs and follow issues through to resolution
• Maintains accuracy, organization, and attention to detail while understanding the broader impact of work on Finance operations and governance
• Communicates effectively and confidently with senior leaders and cross‑functional partners
• Demonstrates reliability, ownership, and accountability for outcomes, deadlines, and deliverables
• Adapts effectively to changing priorities while maintaining composure and quality standards
• Self‑directed, team‑oriented, and comfortable working independently within defined objectives

Delta Dental of Virginia offers a comprehensive compensation package in addition to your annual base salary which include the following:

• Annual Incentive Plan available to all team members.
• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D).
• Voluntary Benefits (such as Critical Illness/Accident, Pet Insurance and Legal Resources).
• Employee Assistance and Health and Wellness programs (including an onsite fitness center!).
• 24/7 On-Demand TextCare: Text a board-certified medical provider, for you and your loved ones, 24/7 - and get a provider response in under 5 minutes.
• Generous Holiday/PTO offerings, with an extra paid day off during your birthday month.
• Flexible Spending Accounts and Health Savings Accounts.
• Comprehensive 401(k) plan with matching and Profit Sharing program.
• Tuition Reimbursement / Educational Assistance.