Business Strategy Manager - Network Policy & Rules Advisory

Capital One; Chicago (IL); On-site; USD 138,000 - 158,000; Full time

Job summary

Capital One seeks a Business Strategy Manager for Network Policy & Rules Advisory in Chicago, IL. You will lead architecture and advisory efforts for Global Payment Network rules, partner with platform teams, and drive governance across major payment brands.

Required are extensive experience advising on payment network rules, policy design, and leadership. The role emphasizes cross-functional collaboration, compliance, and innovative policy solutions.

Qualifications

• High School Diploma, GED or equivalent certification.
• At least 4 years of experience advising on Payment Network Rules and Regulations
• At least 5 years of experience in policy design, contract interpretation and rule-based governance models
• 3+ years of experience in team leadership or direct people management

Responsibilities

• Advisory & Effective Challenge: provide independent review of proposed rule changes and network strategies.
• Architecture & Solution Design: identify gaps and propose durable policy solutions.
• Industry & Competitive Intelligence: conduct continuous analysis across card networks and real-time payment systems.
• Framework Modernization: support modernization of the Global Payment Network rules framework.
• Waiver & Policy Governance: oversee and evaluate waiver requests and establish review processes.
• Cross-Functional Collaboration: work with Legal, Risk, Product, Tech, and Ops to translate policy into reports.
• Governance Compliance: ensure advisory activities align with Capital One standards.
• Process & Technology Innovation: leverage KPI data and AI-enabled tools to improve rule quality.

Skills

Policy governance

Stakeholder management

Industry analysis

Regulatory compliance

Communication

Education

Bachelor's degree

Job description

Business Strategy Manager - Network Policy & Rules Advisory

The Business Strategy Manager will serve as a subject matter expert leading the architecture and advisory function for Global Payment Network rules, technical specifications, and network policies. In this role, you will provide deep payment network expertise, conduct industry and competitive analysis, and offer effective challenge to ensure network governance remains current, consistent, and aligned with industry standards. While you will partner closely with platform build and project management leads supporting the consolidation and re‑architecture of Discover’s Operating Regulations, your primary focus is advising on payment network rules, navigating complex compliance requirements, and shaping strategic rule governance across major payment brands.

Core Responsibilities

• Advisory & Effective Challenge: Provide independent review, competitive analysis, and effective challenge to proposed rule changes, product initiatives, and network strategies to ensure clarity, durability, and alignment with industry best practices.
• Architecture & Solution Design: Identify gaps, inconsistencies, and unintended consequences in proposed network rules and technical specifications; recommend pragmatic, durable solutions to shape network policy architecture.
• Industry & Competitive Intelligence: Conduct continuous competitive analysis and industry research across card networks, real‑time payment systems, processors, and issuers to keep network policies cutting‑edge.
• Framework Modernization: Serve as the core policy advisor supporting the modernization and simplification of the Global Payment Network rules framework and the rollout of an Enterprise Operating Rules Management and Publishing Platform.
• Waiver & Policy Governance: Oversee and evaluate Operating Regulation waiver requests, establishing operational frameworks and standardized review processes.
• Cross‑Functional Collaboration: Build and maintain strong working relationships across Legal, Risk, Product, Technology, and Operations, translating complex policy and technical specs into clear reports and executive presentations.
• Governance Compliance: Ensure advisory activities comply with Capital One’s project and program management standards (Enterprise Programs Standard, Enterprise Programs Procedure, and the EWI/DLI Playbook).
• Process & Technology Innovation: Leverage advanced problem‑solving skills, operational KPIs, and technology (including AI‑enabled tools) to enhance rule quality and consistency while retaining strict human accountability.

Basic Qualifications

• High School Diploma, GED or equivalent certification
• At least 4 years of experience advising on Payment Network Rules and Regulations
• At least 5 years of experience in policy design, contract interpretation and rule‑based governance models

Preferred Qualifications

• Bachelor’s Degree
• 3+ years of experience in team leadership or direct people management
• Prior experience with card networks, real‑time payment networks, card payment acquirers, payment processors or card issuers
• Experience in industry research, competitive analysis and policy architecture for large‑scale payment ecosystems

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F‑1 OPT, F‑1 STEM OPT, F‑1 CPT, J‑1, TN, E‑3, and O‑1, or any other forms of work authorization that require immigration support from an employer).

Salary Information

• McLean, VA: $151,900 - $173,400 for Manager Business Strategy (GPN)
• Richmond, VA: $138,100 - $157,700 for Manager Business Strategy (GPN)
• Chicago, IL: $138,100 - $157,700 for Manager Business Strategy (GPN)
• New York, NY: $165,700 - $189,200 for Manager Business Strategy (GPN)
• Riverwoods, IL: $138,100 - $157,700 for Manager Business Strategy (GPN)

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.