Business Strategy and Operations Program Manager, Data Center Operations

Google; Atlanta (GA); Hybrid; USD 188,000 - 274,000; Full time

Job summary

Google is seeking a Business Strategy and Operations Program Manager to lead complex, cross-functional projects across data center operations. You will coordinate requirements, schedules, risks, and stakeholder communications, spanning offices and time zones.

The role focuses on enabling field teams, streamlining OKR and Rhythm of Business processes, and driving operational clarity while reducing administrative burden.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years of experience in business operations or operational program management in a data center environment.
• Experience designing and implementing process improvements or change management initiatives.

Responsibilities

• Act as a team multiplier by removing bottlenecks and friction for field teams.
• Own OKR process: setup, tracking, alignment, and reporting overhead minimization.
• Organize and facilitate regular meetings to keep the organization aligned and unblock blockers.
• Build partnerships across cross-functional groups to drive operational improvements.
• Look for ways to simplify how we work.

Skills

Executive presentation

Stakeholder management

Cross-functional collaboration

Leadership

Education

Bachelor's degree or equivalent practical experience

Job description

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Council Bluffs, IA, USA; Midlothian, TX, USA; The Dalles, OR, USA; Leesburg, VA, USA; Lenoir, NC, USA; Sparks, NV, USA; San Francisco, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in program or project management.
• 8 years of experience in business strategy, operations, or program management, with a focus on designing and driving organizational processes.
• 8 years of experience managing organizational rhythms (e.g., monthly/quarterly business reviews, OKR tracking, leadership summits) or executing internal communication strategies for operations.
• 8 years of experience managing cross-functional programs.

Preferred qualifications:

• 5 years of experience in business operations or operational program management in a data center environment.
• 5 years of experience establishing business-centric metrics, KPIs, and evaluation frameworks for complex organizations.
• Experience with designing and implementing process improvements or change management initiatives that resulted in measurable organizational efficiency gains.
• Demonstrated ability to influence cross-functional partners and leadership across a global team to drive operational improvements, particularly in ambiguous environments where engaged priorities exist.
• Strong executive leadership presentation skills with the ability to communicate effectively to executive stakeholders.

About The Job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Business Strategy and Operations Program Manager, you will be a pivotal member of our enablement team, dedicated to removing friction and minimizing administrative burden for our Data Center Operations (DCOps) field teams. Your mission is to provide the operational clarity and process support necessary for our field teams to maintain focus on delivering operational excellence. Your responsibilities will include streamlining the OKR process, simplifying the Rhythm of Business (RoB), and executing a two-way communication strategy that ensures field challenges are heard and addressed by leadership. You will require a service-oriented mindset, focused on empowering our technical teams to work effectively by reducing the complexity and confusion that often accompany large-scale operations.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $188000 - $274000 (USD) + 20% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Act as a team multiplier for our field teams by proactively identifying and eliminating operational bottlenecks and administrative friction that impede their daily work.
• Own the end-to-end OKR process for the organization, leading the setup, tracking, and alignment of OKRs while ensuring that objectives are clear, relevant to field needs, and designed to minimize reporting overhead.
• Organize and facilitate the regular meetings that keep the organization aligned, ensuring discussions are productive, and that critical blockers are identified and cleared.
• Build trusted partnerships across cross-functional groups to drive operational improvements and ensure that initiatives are designed with business needs in mind.
• Look for ways to simplify how we work.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .