Business Solutions Consultant (On-site)

Northwestern Mutual Investment Services, LLC; Mendota Heights (MN); On-site; USD 77,000 - 116,000; Full time

Job summary

Northwestern Mutual Investment Services, LLC is seeking a Business Solutions Consultant to embed within network offices nationwide. You will develop relationships with financial advisors and leadership, helping align digital strategies with business objectives and champion the adoption of the company’s technology suite.

The role emphasizes delivering customized consulting and driving adoption of innovative technology solutions.

Qualifications

• Bachelor’s degree in business or related field, or equivalent experience.
• Experience consulting with professionals within financial services or similar industry.
• Proven ability to coach and train professionals.

Responsibilities

• Develop relationships with financial advisors, FA teams, and network office leadership to understand objectives.
• Assist advisors in using Northwestern Mutual technology tools to enhance client-advisor experiences and productivity.
• Understand sales cycles to integrate technology into business processes.
• Demonstrate technology benefits with clear communication to diverse audiences.
• Collect feedback to relay to Home Office leadership for user-driven improvements.
• Identify inefficiencies and suggest simple tech applications to improve practices.
• Participate in planning sessions to support goal achievement and productivity.
• Deliver training on technology best practices, assisting with classes under supervision.
• Prepare users for new technology deployments through training and communication of benefits.
• Track engagement and attend trainings to expand knowledge and drive improvement.
• Travel may be required based on supported offices.

Education

Bachelor’s degree or equivalent experience

Job description

About the Job:

The Business Solutions Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This role involves cultivating strong relationships with advisors, teams, and network office leadership, delivering customized consulting to align digital strategies with specific business objectives, and championing the adoption of Northwestern Mutual’s technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels.

What You'll Do:

• Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs.
• Assist advisors and teams in using Northwestern Mutual’s technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity.
• Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes.
• Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding.
• Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs.
• Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices.
• Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction.
• Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage.
• Help prepare users for new technology deployments by assisting with training and communication of benefits.
• Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts.
• Travel may be required based on supported offices.

What You'll Bring to the Role:

• Bachelor’s degree in business or related field, or equivalent experience.
• Minimum 2 years related experience including consultation experience working with professionals within financial services or similar industry.
• Experience coaching and training professionals.
• Ability to understand sales-focused software technology and its benefits.
• Ability to build and maintain relationships.
• Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.)
• Demonstrated ability to lead and facilitate groups of people.

Skills You Have:

• Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences.
• Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success.
• Prioritization: Assesses and accurately assigns priority levels to different tasks based on importance, urgency, and alignment to business and strategic goals.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA

Compensation Range:

Pay Range - Start:

$77,360.00

Pay Range - End:

$116,040.00

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Prioritization (NM), Adaptive Communication (NM), Customer Centricity (NM)