Business Services Specialist

SAN-Bernardino-Count; California (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

San Bernardino County’s Workforce Development Department seeks a Business Services Specialist to be the first point of contact for employers, education, and government agencies. You will conduct outreach, build relationships, synthesize resources, and monitor program outcomes to connect local businesses with WIOA services.

The role involves traveling across the county's venues in San Bernardino, Rancho Cucamonga, and Victorville to engage employers and support workforce development initiatives

Qualifications

• 30+ semester units completed in business/public administration/education/communications or related field.
• 18 months of full-time experience as a Business Services Representative with San Bernardino County.
• 2 years of full-time experience marketing WIOA services to employers (in-person visits, business solutions).

Responsibilities

• Serve as the initial contact engaging businesses, organizations, education, and government agencies.
• Conduct outreach; build relationships; implement and monitor outcomes of workforce development programs.
• Synthesize and recommend resources and coordinate with partners.

Skills

Outreach to employers

Public speaking

Relationship building

Education

30 semester units in relevant field

Bachelor’s degree or higher

Job description

The Workforce Development Department is recruiting for Business Services Specialists, who serve as the initial point of contact in engaging businesses, organizations, education, and government agencies. Business Services Specialists conduct outreach; work with special populations; build relationships, synthesize and recommend resources; and implement and monitor outcomes of a variety of workforce development programs.

The list established from this recruitment can be used to fill other vacancies as they occur throughout the County, with locations in the San Bernardino, Rancho Cucamonga, and Victorville areas.

For a more detailed description, refer to the Business Services Specialist job description.

ABOUT THE DEPARTMENT

Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The America’s Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers.

EXCELLENT BENEFITS

To review job-specific benefits, refer to: Summary ofBenefits and the General (Teamsters) Compensation Plan.

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicant must successfully pass a background check prior to appointment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation. Mileage reimbursement may be available.

Availability: Position may require occasional weekend and evening work, as well as out of town conferences.

Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Candidates must meet BOTH the Education AND one (1) Experience option to qualify.

• Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in business/public administration, education, communications, human/behavioral/social science, or other relevant field.
• A list of coursework or unofficial transcript must be submitted with the application if a degree (as listed above) has not been conferred.

-- AND --

• Eighteen (18) months of (full-time equivalent) experience performing duties equivalent to a Business Services Representative with the County of San Bernardino, which includes experience marketing WIOA services to employers, such as on the job training programs, working with MOU partners and special populations, rapid responses, business to business connections, and work site agreements.
• Two (2) years of (full-time equivalent) experience conducting business outreach services marketing WIOA services to employers, which includes in-person visits and providing business solutions and resources.

IMPORTANT NOTES

International Coursework: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

The ideal candidate will possess a Bachelor's degree or higher, have a passion to service the community, experience and knowledge of business trends, providing business services, and interacting with business executives, owners, managers, and local agencies. Displaying exceptional organizational and time management, able to articulate and foster communication and collaboration of all stakeholders. Presenter public speaking skills are also highly desired.

Examination Procedure

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF).

For more important details, review the Applicant Information and County Employment Process.